Shop Assistant

To serve customers in a friendly and efficient manner providing an exceptional standard of customer care

To communicate with the customers in and effective and welcoming manner

To accurately compute sales prices, total purchases and receive & process appropriate payment from the customers in line with cash register and/or cash handling policy

Assist customers in bagging purchases

Maintain knowledge of current in store sales and promotions

Answer customer queries with regard to the store and its merchandise

To deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate 

Open and close cash registers performing tasks such as counting money, balancing cash drawers and making deposits in line with cash handling policy

Clean shelves & counters and sweep floors internally and externally ensuring store is tidy and free from clutter at all times

Clean all areas of the store (including staff facilities) as directed by Assistant Store Manager/Store Manager

Maintain a clean and well organised back store area

To receive and check stock in line with company guidelines

Ensure stock is packed in line with company merchandising guidelines

Update shelf edged labels as instructed by the Assistant Store Manager

To rotate stock appropriately minimising waste

To be vigilant at all times to prevent stock loss and waste

To conduct stock takes as instructed by Assistant Store Manager/Store Manager

To take care for your health & safety and that of your colleagues and customers and take action to reduce risks and hazards

Preparation of food for subsequent resale in line with HACCP regulations

Check temperatures around the store ensuring they are compliant with HACCP regulations

Any other duties that may be assigned to you by the Assistant Store Manager/Store Manager