Senior Product Designer

Sparrow is the first high-tech, high-touch employee leave management solution. Our mission is to make it simple for companies to provide their employees with all kinds of leave (i.e. family, medical, etc.). 

Currently, the leave management process is painful and inefficient for everyone. Company leaders struggle to keep up with regulations and processes that change frequently, and the employees going on leave are overwhelmed by bureaucracy at an exceptionally important juncture in their career. Sparrow transforms this ordinarily tedious, error-prone, complex to remain compliant, and time-consuming process into a 30-minute end-to-end experience saving teams time (20 - 40 hours per leave) and money (up to $30K per leave).   

Sparrow is headquartered in San Francisco but all employees work remotely across the country. Sparrow is a diverse, highly talented, and supportive team. Together, we are hardworking, collaborative, smart, and humble—after all, we’re solving real problems.

We’re looking for a Senior Product Designer to design thoughtful, high-quality experiences across key areas of the product. You’ll drive end-to-end design processes, partner closely with Product and Engineering, and contribute to improving how Sparrow designs and ships. This is a senior IC role: you’ll take ownership of meaningful product areas, execute with a high degree of autonomy, and help elevate quality and consistency across the product.

In this role you will:

• →Own end-to-end design for product features and workflows—from discovery to flows, UI, interaction details, and shipped outcomes.
• →Design for operational complexity: create experiences that handle edge cases, regulatory nuance, and real-world processes without overwhelming users.
• →Work across multiple personas: understand user goals and context, and design experiences that feel cohesive across different users and levels of expertise.
• →Partner closely with Product & Engineering to clarify problems, explore solutions, define scope, and ship high-quality work quickly.
• →Use research and data pragmatically: run scrappy discovery (interviews, workflow mapping, prototype tests), synthesize insights, and iterate.
• →Contribute to design quality and consistency: apply and help evolve design patterns and systems that enable speed and coherence.
• →Communicate clearly: share rationale, tradeoffs, and decisions to build alignment across the EPD team.

As an early senior member of the design team, you’ll play an important role in shaping the product experience and contributing to how we build.

We’re looking for a product-minded designer who stays close to customers and the details—someone who can simplify complex systems into calm, intuitive experiences. More specifically, we’re looking for people with:

• 4–6+ years of product design experience (or equivalent), including shipping meaningful product work.
• Experience designing complex, workflow-heavy products (bonus if operationally complex: fintech/healthcare/HR/payments/insurance/benefits/admin tools, etc.).
• Strong interaction and systems thinking—able to design flows that handle nuance, permissions, states, and exceptions.
• Comfort working with ambiguity and moving quickly: you can contribute to problem definition, propose options, and iterate toward strong solutions.
• Strong collaboration skills with Product and Engineering, including participating in scope and tradeoff discussions.
• Excellent craft and attention to detail in UI, content, and interaction patterns.
• Strong written and verbal communication skills.

Ultimately, most important to us is someone who is passionate about applying technology to real, difficult problems, who loves building beautiful and useful products, and who finds our mission compelling.

Our work at Sparrow is impactful. We help People teams with one of the hardest parts of their job, and we support employees at a time when they need it most. We’re driven by our mission, much like a nonprofit, but with the resources and scale of a fast-growing venture-backed company.

Sparrow is proud to be an equal opportunity employer. While we are united by our excitement for the mission and product, the diversity of our experiences is one of our strengths. The Sparrow team is made up of people with all types of backgrounds, and we have teammates in 30 states and counting. To learn more about the Sparrow team and its benefits, check out our careers page.