Splend2mo ago

Claims Administrator

Aldgate, LondonFull-Timemid

Finance & AccountingOtherEducation & TrainingAdministratorLMS Administrator

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Quick Summary

Overview

About us At Splend, we’re on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straight forward,

Technical Tools

excel

About us

At Splend, we’re on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straight forward, no strings attached access to vehicle ownership. 

But we aren’t just about vehicle ownership; We are also fast-tracking the transition to green mobility, and we are leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

About the Role

~3 min read

We are seeking a highly organised and detail focused Claims Administrator to support our Motor Claims team. This role is essential in ensuring the smooth flow of claims, documentation, financials, and communication across the department.

Allocating new claims and correspondence, maintaining accurate system data and supporting the wider team with day-to-day workflow planning.

Updating and managing claims financials, including cash book reporting from the Finance team, ensuring records are kept accurate and up to date.

Supporting with internal reporting and cleansing system data where necessary to maintain data integrity.

Liaising with repairers to confirm vehicle return dates, processing purchase order approvals and ensuring internal systems are updated accordingly

Uploading and reconciling engineering and repair invoices to the correct claim files, including resolving any documentation discrepancies

Arranging payment of Independent Engineer (IENG) fees and supporting the claims team with invoice management in line with company procedures.

Providing general administrative support across the claims function, assisting with ad-hoc tasks as required.

Strong administrative skills with a natural ability to manage multiple tasks while maintaining a high level of accuracy.

A keen eye for detail, ensuring data and documentation are always updated correctly.

Good working knowledge of Microsoft Excel, with a good confidence interpreting spreadsheets.

Some understanding of insurance and motor claims processes (desirable, but not essential)

Well-organised with strong communication skills and the ability to prioritise workloads and meet deadlines.

A collaborative team player who is happy to support the wider claims team and contribute where needed.

Performance based bonus with rewards tied to your impact

5 additional days of flexi leave to recharge

5 fully paid sick days per year

Wellbeing support with access to confidential counselling through our EAP

Access to our dedicated platform to support career growth

Health insurance and a monthly wellness allowance

Splend is a dynamic growth company with a shared vision for success. Our benefits are thoughtfully designed to attract individuals who thrive in an environment where they can contribute to and celebrate in the process of building a global brand with true impact.

At Splend, we value diversity and inclusion and consider it as key to our success. We are dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.

When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.