Spotify28d ago

Design Manager, Subscriptions

LondonPermanentmid

DesignOtherDesign Manager

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Quick Summary

Overview

We’re looking for a Design Manager to lead and grow a team shaping the future of Spotify’s Subscriptions Mission.

Technical Tools

DesignOtherDesign Manager

We’re looking for a Design Manager to lead and grow a team shaping the future of Spotify’s Subscriptions Mission. This team sits at the center of one of Spotify’s most critical company bets: driving sustainable free and paid user growth while delivering meaningful value to listeners around the world.

Subscriptions is the primary driver of Spotify’s success. Our teams focus on acquisition, conversion, retention, pricing & packaging, and evolving the value of Premium across music, podcasts, and audiobooks. As Design Manager, you’ll play a key role in defining how users experience that value, from their first touchpoint with Spotify to long-term loyalty.

You will lead a team of product and content designers embedded across cross-functional squads, partnering closely with Product, Engineering, User Research, Data Science, Marketing, and Regional teams to craft cohesive, global subscription experiences. You’ll balance experimentation with craft, short-term impact with long-term system health, and business growth with user trust.

Lead and grow a high-impact team of designers working across subscription initiatives

Manage, coach, and support designers through mentorship, feedback, and career development

Build a strong design culture grounded in collaboration, inclusion, and craft excellence

Define and evolve the design vision across acquisition, conversion, pricing, packaging, and retention

Ensure experimentation (A/B tests, feature rollouts, pricing changes) aligns with a cohesive long-term experience strategy

Advocate for user-centered, data-informed decision-making across the mission

Partner with cross-functional leaders to improve conversion, onboarding, Premium education, churn reduction, and winback strategies

Collaborate with Marketing and Brand to ensure consistency across product surfaces and growth channels

Design for global audiences by balancing consistency with local relevance in partnership with regional teams

Champion accessibility and inclusive design across all subscription touchpoints

Strengthen design systems and improve experimentation workflows, QA, and cross-team alignment

Support teams in adopting Generative AI for concepting, prototyping, and experimentation

Partner with Product and Engineering to identify where AI can unlock speed, creativity, and user value

Provide design leadership and hands-on guidance on complex interaction, systems, and service design challenges when needed

You have 5+ years of experience leading design teams in consumer digital products

You have experience working on growth, monetization, or subscription-based products

You are experienced in product design and experience strategy, especially in experimentation-heavy environments

You collaborate effectively with Product, Engineering, and Data to deliver measurable outcomes

You balance high-quality craft with speed and iteration

You care deeply about user-centered design, behavioral design, and lifecycle thinking

You are comfortable navigating ambiguity in fast-moving environments

You communicate clearly and influence stakeholders across multiple levels

You have experience building and developing strong, inclusive design teams

You have designed for global audiences and understand localization considerations

You are familiar with Generative AI tools and workflows in design

You integrate AI into your workflow to improve speed and quality

You are thoughtful about ethics, accessibility, and quality in AI-driven experiences

You are excited to help teams responsibly leverage AI in both internal workflows and user-facing experiences

This role is based in London or Stockholm

We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.

Location & Eligibility

Where is the job

London

Hybrid — some on-site time required

Who can apply

Same as job location

Listed under

Worldwide

Listing Details

Posted: April 3, 2026
First seen: April 13, 2026
Last seen: May 2, 2026

Posting Health

Days active: 18
Repost count: 0
Trust Level: 33%
Scored at: May 2, 2026

Signal breakdown

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Apply for this position

Spotify

lever

Our mission is to unlock the potential of human creativity—by giving a million creative artists the opportunity to live off their art and billions of fans the opportunity to enjoy and be inspired by it.

Employees

3k+

Founded

2006

Domain

Jobs

External application · ~5 min on Spotify's site

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