Spotify17h ago

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Manager, Technical Advertising Solutions APAC

Australia·SydneyPermanentmid

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Quick Summary

Overview

We're looking for a Manager, Technical Advertising Solutions to lead a team responsible for ensuring the successful delivery of advertising campaigns across Spotify's Ads business.

Technical Tools

OtherManager

We're looking for a Manager, Technical Advertising Solutions to lead a team responsible for ensuring the successful delivery of advertising campaigns across Spotify's Ads business. You'll partner closely with Sales, Product, Engineering, buyers, and DSP partners to solve complex technical challenges across our Programmatic and Direct advertising products, improve campaign performance, and help scale a world-class advertising platform.

The Manager, Technical Advertising Solutions will serve as the operational and technical lead for their regional team — driving quality, optimizing campaign delivery, and fostering strong partnerships with internal and external stakeholders. This role works in close coordination with our offshore support teams and reports to the Head of Global Advertising Solutions (Programmatic & Direct).

Lead and manage a regional team of troubleshooting and QA professionals focused on programmatic and direct advertising campaigns

Partner with Product and Sales Training teams to support new product launches, identify skill gaps, and build scalable training programs and operational documentation.

Work cross-functionally with Sales, Product, and Engineering teams to optimize digital advertising campaign delivery and resolve technical issues

Partner with buyers and DSP partners to troubleshoot and resolve campaign delivery challenges

Lead collaboration with global support teams to deliver high-quality campaign operations and consistent customer outcomes

Own the regional ticket-based support workflow, maintaining quality and SLA standards across the team

Drive structured QA processes and develop best practices for programmatic and direct ad campaign troubleshooting

Serve as a regional escalation point for complex technical issues impacting ad delivery and campaign performance

Identify recurring campaign and platform issues and partner with Product, Engineering, and Ad Product Quality teams to drive long-term solutions.

You have 5+ years of experience in digital advertising, including 3+ years working with programmatic advertising solutions.

You have experience leading, coaching, and developing high-performing technical or operational teams.; experience partnering with globally distributed support teams is a plus

You have experience in Ad Operations at a Publisher, SSP, and/or DSP — DSP experience is a strong plus

You have experience building strong cross-functional relationships across go-to-market teams such as Sales and Customer Success

You have strong technical knowledge of the digital ads ecosystem, including ad serving, programmatic buying, campaign delivery, and measurement

You have experience working on a ticket-based support or operations system

You have customer service or client-facing experience, with a track record of managing stakeholder expectations under pressure

You are highly adaptable to new systems, platforms, and technologies

You have strong knowledge of the broader digital advertising industry landscape, including DSPs, SSPs, DMPs, and ad verification tools

The role is based in Sydney, Australia or in Singapore

We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. This team operates across our APAC region for collaboration

Location & Eligibility

Where is the job

Sydney, Australia

Hybrid — some on-site time required

Who can apply

Listing Details

Posted: June 11, 2026
First seen: June 12, 2026
Last seen: June 12, 2026

Posting Health

Days active: 0
Repost count: 0
Trust Level: 70%
Scored at: June 12, 2026

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External application · ~5 min on Spotify's site

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