Spreetail8d ago

Manager, Review Programs

United StatesRemoteFull-Timemid

OtherManager

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Quick Summary

Overview

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs.

Technical Tools

OtherManager

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.

Work Your Way:

At Spreetail, we believe in empowering our employees to work in the way that suits them best through our Work Your Way approach. Each team member has the flexibility to choose where they work most effectively each week—whether that's from home, a coffee shop, or the office. While flexibility is key, we also value the power of in-person connection. That’s why we bring our corporate team together in Lincoln each quarter for a week of intentional collaboration, team building, community engagement, and our All-Hands meeting. It’s the best of both worlds: the freedom to work your way, with meaningful opportunities to connect and grow together. Please scroll to the bottom of the job posting to confirm that your state qualifies for the Work Your Way program.

Serve as the primary owner of product review and ratings health across all channel listings, driving customer confidence and conversion by optimizing existing review programs and implementing new initiatives that increase positive and decrease negative reviews.

Define and execute channel-specific review strategies while acting as a forcing function across internal stakeholders and brand partners to eliminate root cause issues leading to poor reviews.

Partner cross-functionally to build a company-wide culture that understands the importance of reviews, and own all reporting and analytics to communicate a compelling story around reviews performance and business impact — including incremental GMV, listing conversion, and traffic.

Guide the vision for review operations, improving the effectiveness and efficiency of task workflows and driving labor efficiency across the team.

Lead the Review Programs team, fostering a high-performing, engaged culture and creating an environment where team members are motivated to deliver meaningful results for the business and its brand partners.

Bachelor's degree from an accredited university or equivalent experience, with 3+ years of e-commerce experience leading and developing teams to improve product reviews and ratings performance.

Familiarity with common e-commerce review sampling programs such as Amazon Vine, BazaarVoice, PowerReviews, and Yotpo, with a strong understanding of their offerings, pros, and cons.

Executive presence with demonstrated ability to manage upward communication and lead high-impact projects that drive millions of dollars in opportunity or savings, while balancing multiple competing priorities.

Strong strategic planning skills with experience establishing vision, setting clear goals, and aligning teams, paired with advanced proficiency in Excel for business case modeling, forecasting, and simplifying complex data sets.

Experience using SQL to retrieve data and utilizing business intelligence tools such as Power BI is preferred but not required.

Location & Eligibility

Where is the job

United States

Remote within one country

Who can apply

Listed under

United States

Listing Details

Posted: April 23, 2026
First seen: April 23, 2026
Last seen: May 2, 2026

Posting Health

Days active: 8
Repost count: 0
Trust Level: 53%
Scored at: May 2, 2026

Signal breakdown

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Spreetail

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Spreetail is an ecommerce growth partner that accelerates brands and channels to compete for tomorrow's ecommerce customer by purchasing, marketing, and fulfilling products across a vast network of online marketplaces.

Employees

3k+

Founded

2006

Domain

Jobs

External application · ~5 min on Spreetail's site

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