Senior Product Designer, Client Engagement

Squarespace is a design-centric company that empowers anyone to stand out and sell online. We're looking for a Senior Product Designer to join our Client Engagement Group (CEG), the suite of tools that helps entrepreneurs understand, manage, and grow their customer relationships.

CEG spans CRM and Automations: the Contacts experience that turns customer data into business decisions, and the Automations engine that lets sellers scale by putting manual tasks on autopilot. Depending on where you land, you might be making a complex workflow feel effortless, or turning a dense dataset into something a seller can act on at a glance. Either way, the challenge is the same: powerful technology that feels invisible.

• Simplify the complex. Whether it's a multi-step automation or a data-rich contact view, you'll take sophisticated functionality and make it feel obvious.
• Design for real business logic. Build experiences that handle triggers, conditions, branching workflows, and customer data without exposing the machinery underneath.
• Lead data visualization. Create ways to surface audience growth, customer health, and engagement metrics that are meaningful and actionable, not just present.
• Think end-to-end. Consider the full seller journey, from a lead's first interaction to long-term loyalty, and ensure your work connects seamlessly across the platform.
• Prototype motion and state. Use high-fidelity prototyping to define how users interact with live data, background processes, and complex UI states.
• Partner cross-functionally. Work closely with PMs, Engineers, and Researchers to shape strategy, define constraints, and ship great work.
• Drive craft and systems. Champion quality design and contribute to scalable frameworks that raise the bar across the team.

• 6+ years of product design experience, with a portfolio showing complex systems (workflow tools, data-rich interfaces, or logic-heavy applications) made simple and human-centered.
• Systems thinker. You design at scale without losing the detail. You can map how a single change ripples across a product and build frameworks that hold up.
• Visual and information design expertise. You know how to use hierarchy, color, and layout to help users make decisions, especially when the underlying data is messy.
• Figma expert. You build scalable components and high-fidelity prototypes, and can move fluidly from concept to refined micro-interaction.
• Strong communicator. You can articulate design decisions clearly to engineers, PMs, and leadership alike.
• User-first. You talk to users, leverage research, and can put yourself in the shoes of a busy business owner before they hit a wall.

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers.

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.