Assistant General Manager - Conroe, TX

Cigars International is searching for an enthusiastic and talented Assistant Manager to join our team. As a brand ambassador, you will play a key role in delivering a unique retail experience to our customers by effectively managing day-to-day operations in our store. We are seeking an individual who embodies our vision of creating the ultimate customer experience, possesses a background in retail and/or luxury goods, and demonstrates strong business acumen.

• Develop strategic business development plans to ensure brand growth and long-term financial success.
• Assist in establishing standards and objectives for the retail sales staff.
• Educate and hold the sales team accountable to company goals, visual merchandising directives, product knowledge, and customer service standards.
• Oversee and optimize daily routines of retail associates to ensure operational efficiency.
• Collaborate closely with the store manager to set and achieve sales and profit goals.
• Monitor store expenses and maintain adherence to the allocated budget.
• Create and manage employee schedules.
• Track progress towards store goals and drive results.
• Execute all store operations and ensure satisfactory completion. This includes learning, overseeing, and managing bar operations when needed.
• Coach team members to reach their personal best.
• Manage labor hours to meet the hourly wage goal set by the store manager.
• Assign daily duties for deployment positions.
• Monitor store systems to ensure proper functioning and maintenance (e.g., lighting, HVAC, humidification, water treatment, plumbing, alarm, and surveillance).
• Availability to work during peak hours, including nights, weekends, and holidays.
• Ability to lift to 50 pounds and perform physical tasks such as bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items.
• Move around the store and maneuver merchandise as required.
• Walk and stand for extended periods.
• Engage with customers by helping throughout the store.

• Minimum of 2 years of management experience, preferably in a retail setting.
• Strong written and verbal communication skills.

• Experience using Microsoft Dynamics AX is preferred but not required.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Ability to input, retrieve, and analyze data.
• Hands-on commitment to completing tasks.
• Proven ability to direct and coordinate operations.
• Strong organizational and time management skills.
• General understanding of cigars and the cigar industry is preferred but not required.
• Ability to supervise and motivate staff.