ServiceNow Platform Architect (ID:3549)

As a ServiceNow Platform Architect, you will: Define and drive the ServiceNow platform architecture, standards, and best practices across the organization Design and maintain architectural blueprints, ensuring scalability, security, and performance Lead technical design discussions, architecture reviews, and code reviews Oversee the design, development, and deployment of ServiceNow applications and custom modules Architect and lead complex integrations using REST/SOAP APIs, OAuth, SAML, and middleware platforms Collaborate closely with business and IT stakeholders to gather requirements and translate them into robust technical solutions Establish and enforce governance frameworks for ServiceNow development and platform usage Ensure compliance with ITIL practices, regulatory standards, and internal governance policies Identify opportunities for automation, AI-driven enhancements, and service optimization using Gen AI capabilities Stay current with ServiceNow releases, roadmap updates, and industry best practices What You Bring to the Table: 10+ years of IT experience, including at least 8 years of deep ServiceNow platform experience Strong expertise across ServiceNow ITSM, ITOM, GRC, IRM, and Gen AI capabilities Hands-on experience with Workflow, Flow Designer, Integration Hub, Virtual Agent, Now Assist, and integrations Advanced proficiency in JavaScript, Glide API, and ServiceNow scripting Experience with ServiceNow Studio, Application Scope management, and data reporting Solid knowledge of Service Catalog, Knowledge Management, CMDB, governance, and compliance frameworks Experience with ServiceNow modules such as HR Service Delivery (HRSD) and Customer Service Management (CSM) Strong understanding of ITIL principles and enterprise service management best practices You Should Possess the Ability to: Translate complex business requirements into scalable, secure ServiceNow technical solutions Lead and mentor developers, junior architects, and cross-functional teams Enforce architectural standards, coding guidelines, and development best practices Establish and maintain platform governance while balancing agility and innovation Communicate effectively with senior stakeholders, developers, and business analysts Provide training, guidance, and technical support to end-users and delivery teams Proactively identify risks, bottlenecks, and improvement opportunities within the platform Drive continuous improvement through automation, AI adoption, and platform optimization What We Bring to the Table: Opportunity to architect and lead enterprise-scale ServiceNow implementations Exposure to advanced Gen AI, automation, governance, and compliance use cases A strategic role with influence over platform vision, roadmap, and standards A collaborative environment that values technical leadership and innovation Opportunities to work across multiple ServiceNow modules and business domains Continuous learning aligned with the latest ServiceNow platform advancements Let’s Connect Want to discuss this opportunity in more detail? Feel free to reach out. Recruiter: Hema Murali Phone: +31 20 369 0609 ; Extn :148 Email: hema.m@stafide.nl LinkedIn: https://www.linkedin.com/in/hema-murali-315999329/