Senior Application & Technical Support Specialist (Financial Institutions)

United StatesChicagosenior
Customer SupportTechnical Support SpecialistApplication Support Specialist
0 views0 saves0 applied

Quick Summary

Overview

How You’ll Make an Impact As a Senior Application & Technical Support Specialist supporting our Axiom Financial Institutions (FI) solutions,

Technical Tools
Customer SupportTechnical Support SpecialistApplication Support Specialist

 How You’ll Make an Impact  

As a Senior Application & Technical Support Specialist supporting our Axiom Financial Institutions (FI) solutions, you will provide application guidance and technical support to customers across financial planning, forecasting, and reporting workflows.  
 
You will partner directly with finance and operations stakeholders to resolve complex system and data challenges, ensuring their Axiom solutions are operating effectively and delivering accurate, reliable insights. In this role, you will combine strong financial systems knowledge with advanced troubleshooting skills to support customer success, drive issue resolution, and contribute to continuous improvement.  

Responsibilities

~2 min read

Find out more about Strata benefits here.  

How we work:
The preferred location for this role is in Chicago, IL or St. Louis, MO. We value our people spending time together and have campuses hosting in-person events located in both cities. We are truly a hybrid environment with all team members experiencing the flexibility to work from home. 

Thinking about applying?  
Research shows that women and underrepresented groups tend to apply to jobs only when they check every box on a job posting. If you’re currently reading this and hesitating to click “Apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.

Should you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please reach out to careers@stratadecision.com. 

Here @ Strata… 
Our culture is driven by our people solving problems together. We embrace learning, collaboration, and continuous career growth. Together, we lift our customers, our products, our company, and our community.  

We believe that each of our team member’s unique perspectives and experiences is what drives innovation and positive change. Our individual differences are what make us a more forward-thinking organization. We foster a culture of inclusion, equity and belonging, regardless of race, religion, disability, sex, sexual orientation, gender identity or national origin.  

Our Core Values:
While we celebrate what makes each member of our team unique, our core values are what connect us. They set clear expectations for how we approach our work and how each of us can positively influence the experience of our team and our customers.

  • We connect with positive intent.
  • We are helpful.
  • We own it.
  • We get better every day.
  • We are humble.

Location & Eligibility

Where is the job
Chicago, United States
On-site at the office
Who can apply
US
Listed under
United States

Listing Details

Posted
April 3, 2026
First seen
April 3, 2026
Last seen
April 27, 2026

Posting Health

Days active
23
Repost count
0
Trust Level
23%
Scored at
April 27, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
Newsletter

Stay ahead of the market

Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.

A
B
C
D
Join 12,000+ marketers

No spam. Unsubscribe at any time.

S
Senior Application & Technical Support Specialist (Financial Institutions)