IT Manager

The government’s demand for AI is growing far faster than the systems required to support it. Fewer than 15% of federal AI programs have reached sustained production, despite billions of dollars invested. The models perform in testing, but they degrade in the real world. And when performance drops, trust goes with it.

Striveworks was built to solve that problem.

Since 2018, we have delivered the most trusted AI systems operating in real-world use cases—providing a layer of assurance underneath hundreds of deployed models that monitors performance, manages drift, and sustains systems long after they leave the lab.

As the IT Manager, you will be the primary architect and guardian of the internal infrastructure that enables our engineering and data science teams. You will lead our IT strategy, manage vendor relationships, and mentor junior staff while also executing on hands-on technical projects. You’re right for this opportunity if you have a deep background in systems administration, site reliability engineering, and DevOps. You understand that IT at an AI operations company isn’t just about help desk tickets—it’s about building high-availability systems, securing sensitive data, and optimizing the developer experience.

We lead with trust, treat each other with respect, and use candor consistently, kindly, and constructively. We care deeply about our work, and we find genuine satisfaction in doing it well. Above all, we take ownership—because we feel the weight of collective results personally. We are looking for people who share these values and are eager to put them into practice.

• 12+ years building and maintaining IT infrastructure, with at least 2+ years in a leadership role within a high-growth technology company
• Proficiency in managing Linux servers and Windows endpoints at scale, alongside deep cloud infrastructure (AWS/GCP/Azure) and SaaS/PaaS/IaaS administration
• Proven ability to synthesize input from diverse stakeholders into a clear technical strategy—driving execution with the conviction to secure buy-in and the humility to adjust tactics
• Proficiency in Infrastructure as Code (Terraform/Ansible), a passion for automation, and a solid understanding of TCP/IP networks, VPNs, and Zero-Trust architecture
• Ability to translate complex technical requirements into business outcomes for executive leadership and to provide empathetic support to internal users
• Due to the nature of this role, candidates must be a US person (a US citizen, a US national, or a Green Card holder)

The following isn’t required, but we’d love to see it:

• Active Secret (or above) US security clearance
• CISSP, SecurityX, or similar technical leadership certifications
• Experience supporting engineers working with Kubernetes (K8s) and Linux containers
• Familiarity with NIST SP 800-171 and/or CMMC compliance frameworks

This position offers a hybrid/on-site work environment at our office in Austin, TX.

Striveworks is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, belief, sex (including pregnancy and gender identity or expression), national origin, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. Striveworks will not tolerate discrimination or harassment of any kind.

If you require assistance or a reasonable accommodation in the application process, please contact People Operations at hr@striveworks.us.

In compliance with federal law, all persons hired will be required to verify their identity and eligibility to work in the United States and to complete an employment eligibility verification form upon hire.

Striveworks is a participating employer in the E-Verify program.