Governance, Risk and Compliance Analyst II

StubHub is seeking for a dynamic Government, Risk, Compliance Analyst II to join the team. The GRC Analyst will measure risk in a way that informs and prioritizes action. You will use metrics to train the rest of the organization in ways that prevents the creation of risks that fall outside StubHub’s tolerance levels

As part of the IT Security team, the GRC team is dedicated to making informed decisions based on risk levels, to minimize risks, to develop a control framework that keeps risk within tolerable levels, and to remain compliant with key privacy regulations. The team also aids Legal, HR, and Fraud teams with any e-discovery needs while ensuring our risk technology framework adheres to StubHub’s risk appetite and adapts to the ever-changing dynamic environment we live in. 

• Oversee and manage the vendor risk management program by performing risk assessments of third parties to ensure they are compliant with StubHub’s regulations and requirements and by optimizing the intake and renewal process, along with performing vendor risk categorization and evaluations 
• Monitor and manage the IT Security risk register to ensure that all IT Security risks are accurately represented and actively managed 
• Perform evidence collection and quality assurance of IT and Security controls 
• Manage the GRC request queue to assist other teams with any GRC related queries or requests 
• Build and manage user awareness training campaigns 
• Assist Legal with contract reviews for technology vendors 
• Conduct e-discovery searches as required by StubHub’s Legal, HR, or Fraud teams in Purview, Google Vault, or Slack 
• Collaborate with teams across StubHub to help execute the Information Security and Governance, Risk & Compliance strategy, extending processes as necessary to help business partners identify information security risks and manage risks to acceptable levels 
• Document all risks and controls identified during third party assessments and audits 
• Ensure PCI compliance by overseeing PCI scans and working with other teams or the PCI ASV vendor to remediate issues and by working with our QSA during our annual recertification process 
• Contribute to our SOX Program by owning the User Recertification process for in-scope applications, user groups, and systems as well as by providing Control Evidence 
• Perform continuous checks and reviews on access management to ensure risks are mitigated 
• Proactively provide relevant inputs to the global risk framework based on the latest government and industry information regarding new threats and vulnerabilities and communicate relevant information to appropriate teams, soliciting action plans if needed 
• In addition to these responsibilities, you will be part of a dynamic team that adapts its processes and services to ensure it is maximizing its contribution to StubHub's ongoing success. 

• 2+ years of experience in Information Security Governance, Risk and Compliance 
• Prior experience performing SOC 2 reviews 
• Prior experience with SOX compliance processes and being a part of a SOX program 
• Experience using the MS or Google productivity suite 
• Experience leveraging AI to increase productivity and efficiency 
• Prior experience conducting or being part of IT Audits 
• Understanding of fulfilling audit documentation requests 
• Prior experience fulfilling e-discovery requests 
• Prior experience with Microsoft’s Purview Compliance Portal and its toolset a plus 
• Effective analytical, negotiation, facilitation, interpersonal, and stakeholder management skills 
• Strong verbal and written communication 
• Strong attention to detail 
• Experience creating and updating company policies, procedures, and standards 
• Experience with the NIST CSF, SOX security frameworks and PCI DSS standards 
• Prior operational experience in applying risk frameworks to technologies (including cloud and on-prem) and continuous processes (including DevOps) very helpful 
• Familiarity with change management processes 
• Superb problem-solving skills 
• Ability to clearly report on the risk posture of the organization