Customer Service Supervisor

United States·Fort WorthfullTimemid

OtherCustomer Service Supervisor

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Quick Summary

Overview

Oversee claims processes and collaborate closely with operations and customer service to ensure adherence to procedures, while driving a more proactive approach to claims management. Customer Service Supervisor ?The Customer Service Supervisor role has a national salary range of $60,000 - $80,000.

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Oversee claims processes and collaborate closely with operations and customer service to ensure adherence to procedures, while driving a more proactive approach to claims management.

What We Offer

~1 min read

Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If you’re looking for change, and you’re ready to make changes … we’re looking for you.

Coordinate and supervise the shift. Support staff activities on a daily and weekly basis. Provide an interface to the customer and follow up with operations to address customer issues. Review customer complaints with the warehouse management and/or transportation.

Requirements

~1 min read

• Bachelor’s degree or equivalent experience, required

• 1-3 years of experience in a lead / supervisory / management position, required

• 1-2 years of logistics industry experience, preferred

• Previous customer service and operations background, required

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.