Group Coordinator Lead

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

NOW HIRING Customer Service Representative CSR starting at $21.00 per hour
Join the #1 logistics company in the world: DHL Supply Chain
Our Salt Lake City, UT facility is growing, and we're looking for world-class people like you!
We are currently looking for a Customer Service Representative CSR to join our 1st shift team!
This position will be responsible for but not limited to:
• Serve as the main contact for inbound and outbound customer inquiries
• Respond to customer requests via phone, email, and in-person communication
• Process orders, returns, and customer complaints promptly and accurately
• Utilize all required system applications and screens effectively
• Generate, analyze, and apply insights from reports
• Conduct pallet audits to ensure inventory and shipment accuracy
• Ensure all shipments meet required shipping standards
• Complete freight claim reporting and other clerical tasks as needed
• Perform additional duties as assigned by management
• Keep appropriate records and reports for inventory accuracy.
• Comply with all OSHA and MSDS standards.
• Verify load accuracy; check the load count, stability, and product damage, report variances as necessary.
• Change equipment battery or LP tank and monitor power source as necessary.
• Maintain the facility’s equipment and materials in a neat, clean, and orderly fashion.
• Assist in physical inventories.
• Complete daily inspection of equipment.
WHAT WE OFFER:
• Wages at $21.00 per hour
• Eligible for attendance bonuses
• Work schedules: Monday – Friday, 8:30 AM – 5:00 PM
• Weekly pay available
• Overtime available based on customer volume
• Excellent medical, dental, vision, and prescription
• Paid Time Off available
• 401(k) with a generous company match
• Tuition reimbursement program
WHAT WE SEEK:
• Previous forklift experience preferred
• Must be detail-oriented, and a team player

It’s Official, DHL Supply Chain is certified as a Great Place to Work® and a TOP EMPLOYER in the US.
Learn about why our associates enjoy being #TogetherUnstoppable

Role Purpose:

Responsible for assigning work schedules, training associates and monitoring associate progress for the work group they are directing. Provides day-to-day direction and guidance to work group. Responsible for daily workloads.

Key Accountabilities:

• Conduct training for new associates.
• Maintain legible and accurate records or logs.
• Review documents prepared by members of the work group for accuracy and legibility.
• Monitor performance of associates within the work group.
• Open and/or close and secure the building as directed.
• Report unsafe conditions to supervisor if they cannot be self-corrected.
• Communicate work practices, procedures, and methods to associates.

Required Education and Experience:

• 6-12 months warehouse experience
• 6-12 months forklift operation experience
• High School Diploma or equivalent, preferred
• Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment, preferred

Our Organization is an equal opportunity employer.

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