Operations Supervisor - Distribution

A Waving Supervisor is responsible for managing the wave planning and execution process, which is crucial in ensuring that customer orders are released, picked, packed, and shipped in a timely and efficient manner.

Friday - Sunday 

12 Hour Shift 

5:00am - 5:00pm

Role of a Waving Supervisor

Wave Planning

• Analyze order volumes and shipping deadlines
• Coordinate with warehouse management systems (WMS) to create effective waves
• Prioritize high-urgency or time-sensitive orders

Execution Oversight

• Monitor real-time progress of picking waves
• Adjust wave release timing to avoid bottlenecks in picking or packing areas
• Ensure labor is properly allocated across waves

Communication & Coordination

• Work closely with:
  • Inventory control
  • Picking and packing supervisors
  • Out bound teams
  • Ensure smooth transitions from one operational step to another

System Management

• Use WMS or ERP systems to:
  • Trigger waves
  • Track wave status
  • Troubleshoot system or order issues

Performance Monitoring

• Track metrics like:
  • Wave completion times
  • Order accuracy
  • Throughput efficiency

Report issues or delays and recommend improvements

 Key Skills Needed

• Strong understanding of warehouse processes
• WMS proficiency (Manhattan)
• Attention to detail and problem-solving
• Communication and leadership skills
• Ability to work under pressure in fast-paced environments

The Operations Supervisor role has a national salary range of $62,500 - $70,000.

For roles in California the range is $70,304 - $82,000 and for roles in Washington the range is $80,169 - $82,000.

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy.