Fraud & Risk Analyst

Swan is the USA’s #1 Bitcoin wealth platform for families and businesses. We hire passionate Bitcoiners who want to work with a self-motivated and fully distributed startup team.

Swan is seeking an analytical and detail-oriented Fraud & Risk Analyst to join its Payments Risk team. This role is fundamental to protecting Swan and our clients from financial crime and security threats. The ideal candidate is laser-focused on ensuring the integrity of our platform, and excels at prioritizing issues and using analytical tools to identify suspicious activity to keep Swan and its clients safe.

• →Case Investigation: Conduct daily reviews of user accounts and transactions flagged for suspicious activity by our monitoring systems.
• →Threat Analysis: Perform thorough investigations into fraud alerts, account takeovers, and other security incidents to determine root causes, assess risk, and take decisive action.
• →Loss Prevention: Proactively identify and mitigate financial losses resulting from payment reversals, unauthorized transfers, and other fraudulent activities.
• →Process Improvement: Identify gaps in current fraud detection and prevention processes and contribute ideas to enhance our tools, rules, and workflows.
• →Cross-Functional Collaboration: Work closely with our Client Services, Product, Security, and Engineering teams to share findings, resolve complex cases, and strengthen Swan’s overall risk posture.

• 3+ years of experience in a relevant field such as fraud prevention, client services, trust & safety, or administrative processing in a fintech setting
• A reliable and consistent work ethic, with the ability to independently manage and prioritize a daily case load
• Exceptional attention to detail and strong analytical and problem-solving skills
• Excellent written communication skills for documenting case findings and collaborating effectively with internal teams
• Comfortable working independently in a remote-first environment using tools like Slack
• Experience working at a fintech, banking, investing, or Bitcoin company, preferred
• Proficiency with data analysis tools (e.g., Excel/Google Sheets, SQL) to identify trends and patterns, preferred
• Familiarity with ACH, wire transfers, and associated fraud vectors, preferred
• Must be able to work within standard US business hours
• Compensation for this role will be based on location and experience, and may include base salary, equity, benefits

• We’re a growing team: Fully distributed across the world, Slack and Huddles are huge here.
• We’re very flat: Leadership is desired and encouraged; we hire people who care about and use the product they are working on.
• We’re Bitcoiners: We find solutions that encourage Bitcoin principles. We are often involved in the Bitcoin community through writing, podcasts, conferences, open-source projects, and time spent on Twitter to help educate the masses. We love Bitcoin, and it comes through in our daily chats, meetings, and actions.