Product Management Lead

About us @Symphony

We’ve spent the last 10 years building a communication and markets technology company, powered by interconnected platforms: messaging, voice, directory and analytics.  Over 1000 institutions use our modular technology built for global finance. Security is in our DNA with uncompromising data protection, end-to-end encryption and resilient architecture, all created on a foundation of trust with our customers.

But that was only chapter one. We’re now building on our purpose-built network, expanding AI-powered, real-time collaboration, redefining flexibility with fully cloud-native software with our trader voice product, and rethinking the industry’s approach to identity verification, connection and intelligence.

The opportunity and our ambition are huge. But we need passionate, dedicated individuals to get there. At Symphony we work hard and fast. Our unique blend of technology and financial services makes it an environment you won't get elsewhere.

Role Description:

Symphony is seeking a creative, driven, and experienced Product Management Lead to spearhead the future of trader voice on our Cloud9 platform. You will be at the center of our mission to replace legacy hardware turrets with innovative, cloud-based voice communication solutions for the world’s top financial institutions.

In this leadership role, you will own the product lifecycle, manage cross-functional initiatives, and drive the go-to-market (GTM) strategy for new products that are modernizing the trading floor.

Responsibilities:

• Strategy & Ownership: Define and execute the product vision for the Cloud9 platform, transitioning customers from hardware-centric legacy systems to cloud-native voice solutions.
• End-to-End Launch: Drive the full product development lifecycle, specifically focusing on launching new products to market and ensuring successful commercial adoption.
• Stakeholder Management: Act as the central hub for communication, interacting with all internal teams to effectively communicate product information and progress.
• Technical Translation: Expertly translate complex business needs and trader workflows into actionable technical requirements for engineering teams.
• Agile Leadership: Apply a strong background in Agile product methodology and project management to oversee backlogs, sprints, and iterative releases.
• Market Leadership: Conduct deep market research into the trader voice ecosystem to stay ahead of competitive moves and evolving compliance standards.
• Mentorship: Provide guidance and leadership to more junior members of the product team, fostering a culture of high performance and continuous learning.
• Metrics & Analysis: Monitor post-launch performance, reporting on adoption metrics and system performance to inform future iterations.

Required Qualifications:

• Experience: Senior Product Manager with a proven track record of scaling complex software and financial technology products
• Management: Previous experience in a management or lead capacity, with a proven track record of driving results through cross-functional teams.
• Trader Voice Expertise: Familiarity with the trader voice space, unified communications (UCC), or high-stakes voice communication environments.
• Technical Proficiency: Strong background with Agile product methodology and a "bridge-builder" mentality between business stakeholders and engineers.
• GTM Track Record: Demonstrated experience successfully launching new products to market from ideation through to scale.
• Communication: Exceptional verbal and written skills; ability to articulate complex concepts clearly to both C-suite executives and technical developers.

Technical & Domain Pluses:

• Voice Technologies: Direct experience with VOIP, telephony, or voice trading technologies.
• Protocols: Technical understanding of SIP and/or WebRTC.
• Markets: A solid understanding of financial markets, networking concepts, and financial compliance standards.
• Data: Hands-on experience with SQL, DOMO, or modern product analytics platforms.

Compensation:

• Salary range: $180,000 - 200,000 base
• Bonus Plan

Benefits and Perks:

• Regional specific competitive benefits
• Build your own Benefits (BYOB) perk
• Local events, team building, and development opportunities 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.