Continuous Improvement Specialist

Takealot.com, South Africa’s leading online retailer, is looking for a highly talented Continuous Improvement Specialist to join our team.

We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us!

• Scale: Over 4 million happy shoppers shop online on takealot.com and 2.7 million on Mr D. Show them what you can do.
• Learn: We work with the best of the best. Work alongside leaders and upskill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: Takealot.com and Mr D. We like to promote from within: Here's your chance.

The position reports to the Operational Process Development Manager.

• Have a full understanding of operational process and systematic flows to enable process improvements
• Assist operations with good system practice & change management
• Capture, design, and make recommendations to process flow through risk, security, and productivity gap analysis
• Project manage assigned improvements and initiatives from design to implementation & execution
• Suggest and implement continuous improvement projects relating to process improvements
• Provide auditing and gap analysis on processes and procedures
• Apply lean methodologies to eliminate waste and improve efficiency
• Develop and deliver presentations to communicate complex processes to non-technical audiences
• Conduct regular benchmarking initiatives to stay competitive in the industry

• Develop and maintain work standards and characteristics that promote efficient staff and facility utilisation
• Assist in the coaching of staff towards meeting and exceeding performance expectations for quantity, quality, timeliness, and efficiency
• Demonstrate, train and enforce Operational “Best Practices”
• Develop training material for new equipment and processes
• Provide solutions regarding operational training, methodologies, and onboarding procedures which include working instructions and training material
• Conduct training sessions for end-users to ensure they can effectively execute all operational processes & systematic understanding

• Routinely audit Operational SOPs
• Constant engagement with the workforce on the operational floor to evaluate SOP adherence and training requirements
• Responsible for the rollout and upkeep of training administration automation which includes training material access, assessments, and sign-off procedures
• Ensure ongoing updating and creation of SOPs for current and new processes
• Responsible for the creation, automation, and upkeep of the SOP database
• Complete time & motion studies in respective facilities

• BSc or BEng Industrial Engineer, BCom Logistics, BCom Supply Chain & Operations Management, or similar degree
• 3 years field experience in staff training / staff development and/or process implementation
• Minimum 3 years relevant experience within DC Operations or eCommerce Industry
• Minimum 1 year working with WMS systems such as Oracle, Logfire, Manhattan, Red Prairie, SAP, Highjump or similar
• Experience in BEST OPERATING PRACTICES
• Experience in Continuous improvement / Lean Six Sigma
• Strong People management affinity
• High level of proficiency with MS Office packages

• The power is in your hands: We offer a market-related Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab, and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini-golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech of the latest tech.
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
• Free parking: No more 5km fun runs to your desk (unless you want to).

If you meet the above, you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.