Driver Programmes Administrator Internship

Personal Competencies:

• High level of integrity and discretion
• Ability to handle confidential information appropriately
• Professional demeanor and excellent interpersonal skills
• Proactive and self-motivated
• Positive attitude and growth mindset 
• Ability to prioritize and manage multiple tasks simultaneously
• Strong problem-solving skills
• Flexibility and adaptability in a fast-paced environment
• Team player with a collaborative approach

• Draft basic legal documents, including Non-Disclosure Agreements (NDAs)

• Establish and maintain comprehensive, organised filing and documentation systems

• Manage and facilitate email correspondence between both internal and external stakeholders

• Deliver general administrative support to the public policy team

• Manage and track drivers across the entirety of the programme lifecycle 

• Coordinate with drivers and service providers during the vetting process

• Maintain consistent communication with drivers to facilitate smooth progress

• Provide logistical support and assistance to learners for training enrollment

• Monitor learner progress and completion rates by liaising directly with driving schools

• Identify and track training milestones, proactively addressing potential delays or issues 

• Coordinate the scheduling of training sessions across various Takealot hubs

• Work closely with recruitment and onboarding teams to coordinate onboarding for drivers 

• Facilitate agreements with bike suppliers and drivers

• Facilitate communication between learners and internal teams 

• Provide regular updates on driver progression to relevant stakeholders

• Assist drivers with bike acquisition processes and requirements 

• Support drivers through final onboarding steps until they become active on the platform 

• Maintain accurate records of driver progression and status updates

• Monitor the training model timeline and identify opportunities for optimisation 

• Track and report on KPIs related to driver conversion rates per area 

• Provide insights and recommendations to improve the overall driver journey

• Recruitment: The number of candidates contacted to fill open positions within the program

• Conversion: Program completion and Takealot onboarding conversion rates (with area-specific targets)

• Process Optimisation: Identify challenges and bottlenecks to create processes or solutions for

overcoming them

• Administration: Accurate and timely task completion, data collection, and reporting

• Excellent written and verbal communication abilities 

• Comfortable engaging with diverse stakeholders via email, phone, and in-person 

• Professional email etiquette and documentation skills

• Strong attention to detail and accuracy 

• Ability to manage multiple tasks and priorities simultaneously 

• Experience with basic project tracking and reporting

• Proficiency in Google Suite (Docs, Sheets, Slides, Drive, Gmail) 

• Basic understanding of document management systems 

• Willingness to learn new software and platforms

• Self-motivated with strong initiative 

• Problem-solving mindset and analytical thinking 

• Adaptability and flexibility in a fast-paced environment 

• Team player with a collaborative approach