Inventory Shift Manager

takealot.com, South Africa's leading online retailer, is looking for a highly talented Inventory Manager to join our team in Johannesburg.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

• →Overall management and coordination of all warehousing functions.
• →Ensure daily, weekly and monthly planning is done for all warehousing operations and manage adherence to plan
• →Management of resources to be effective and efficient at lowest cost and according to changing needs
• →Effective leadership and direction for the operation team through involvement and communication to deliver on the relevant key business drivers
• →Manage customer liaison process and ensure that warehouse queries are resolved timeously and exceptional trends are addressed
• →Ensure that warehouse space, equipment and warehouse flow is optimized and that future warehouse requirements are planned
• →Ensure stock accuracy through disciplined stock control and implement stock accuracy improvement initiatives
• →Manage pick fails by ensuring investigations of all declared non-stock items thoroughly to meet SLA requirements and ensure customer orders are fulfilled accurately
• →Control stock investigations by ensuring all (LPNs) are thoroughly accounted for and closed off within agreed timelines
• →Simplify and improve DC processes by managing location density, SKU consolidation, and replenishment to optimize picking efficiency and ensure sufficient filling space
• →Ensure efficient and timely processing of Ad hoc Inventory Activities such as re-dimensioning, extras & damages processing, and continuous location density tracking to maintain operational efficiency and service levels
• →Management reporting in terms of operational performance, productivity, stock control and Budgets
• →Manage projects according to stipulated time frames
• →Ensure that all business processes, procedures and job profiles are documented and updated
• →Oversee mandatory training completion, conduct formal performance appraisals, and action coaching interventions within specified timeframes to support operational efficiency, compliance, and employee development
• →Ensure compliance with all Health, Safety, and Environmental (HSE) standards and legislation (OHS Act)
• →Maintain clean, tidy, and safe work environments through housekeeping, 5S audits, and conformance to TAL standards
• →Maintain and sustain inventory bin accuracy to ensure SLA adherence and reduce stock loss
• →Close all stock investigations (LPNs) promptly and accurately, minimizing outstanding discrepancies
• →Achieve targeted pick fail rates on a daily and weekly basis to support flawless order fulfillment
• →Streamline DC layout and inventory storage to improve picking speed and accuracy
• →Resolve customer and operational queries promptly to enhance customer satisfaction
• →Ensure all ad hoc inventory tasks are processed on time, maintaining smooth operations
• →Complete all employee performance and training requirements to uphold team efficiency and compliance
• →Maintain a safe and compliant working environment in line with all health and safety regulations
• →Operate an efficient Distribution Centre by identifying, implementing and managing optimal processes and procedures, to minimize costs and maximize working capital

• Grade 12
• Relevant tertiary education: Supply Chain Management, Logistics, Engineering, Operations management etc.
• 3–5 years’ experience in warehouse or distribution center inventory control
• Minimum 2 years’ experience in a supervisory role
• Strong experience in high-volume picking, outbound, and stock flow coordination
• Proven track record of managing and maintaining inventory accuracy targets and resolving stock discrepancies
• Experience with shrinkage control, stock take / cycle count processes, and root cause analysis
• E-commerce experience
• ERP systems knowledge
• Experience in working with budgets and cost analysis
• LEAN or continuous improvement
• Performance management skills –knowledge of Industrial Relations and practices