Head of Sales & Commercial Operations – Mobility

Mogo Kenya is a CBK - licensed lender that started operations in Kenya in 2019. Since then, we have disbursed 40B KES across Kenya, and this year celebrated financing 500,000+ smartphones across East Africa. We are a fast-growing and ambitious organization, sitting within the Eleving Group, a global fintech operating consumer lending across 17 countries. In East Africa, Mogo provides asset-backed products to underserved customers across Kenya, Uganda, Tanzania, and Zambia.

Our vehicle financing business - covering motorbike (boda-boda) financing and car logbook loans - is one of our largest asset-backed product lines, delivered through a national sales network. We are looking for a Head of Sales / Commercial Operations Manager to lead the operational engine behind it.

The Head of Sales – Mobility Business leads the commercial and sales engine behind Mogo Kenya's vehicle financing portfolio, spanning both motorbike (boda-boda) financing and car logbook loans. The role owns sales performance, network growth, and operational execution across a national network of 90+ branches, translating commercial strategy into disciplined, scalable execution that delivers volume, asset quality, and profitability.

The role leads a large, geographically distributed sales organization — branch and field sales teams, dealer and agent partnerships, sales support, logistics, and inventory — and holds full accountability for commercial outcomes and operational performance across the network.

• Own the sales strategy and commercial performance of the vehicle financing business across both motorbike (boda-boda) financing and car logbook loans.

• Lead, motivate, and develop a large distributed sales force across 90+ branches, setting clear targets, accountability structures, and performance standards.

• Drive sales volume, conversion, and portfolio growth across the network while maintaining asset quality and disciplined underwriting at point of sale.

• Build and manage partnerships with dealers, agents, and ecosystem partners to grow origination channels and extend market reach.

• Work closely with Business Analysts and IT teams to implement and continuously improve automated sales and operational processes within the proprietary ERP system.

• Own and execute branch network expansion across Kenya, identifying new locations and scaling the point-of-sale footprint based on data and operational readiness.

• Monitor, analyze, and interpret commercial results, making timely, data-driven decisions to drive sales performance and operational efficiency.

• Oversee day-to-day sales operations, logistics, and inventory management across the branch network to ensure stock availability and efficient asset flow.

• Own the sales operations governance framework, ensuring compliance, control effectiveness, and risk discipline across the sales value chain.

• Manage commercial and credit risk at the point of sale, balancing growth velocity with portfolio quality and risk appetite.

• Set standards for asset maintenance, valuation, recovery, and resale to optimize unit economics and drive repossession turnaround and recovery outcomes.

• Own sales enablement and readiness, ensuring onboarding, training, and performance standards support sustained productivity across branches.

• Own the sales performance framework, including targets, KPIs, dashboards, forecasting, and executive reporting.

• Partner with IT, Product, Risk, and Marketing to scale automation, improve data quality, and align execution with commercial priorities.

• Bachelor’s degree in Business Administration, Marketing, Operations, Engineering, or a related field.

• 6+ years’ experience in sales, commercial operations, distribution, or asset-backed businesses, with at least 3 years leading large or distributed sales teams.

• Experience operating in high-growth, high-complexity environments with large, geographically distributed sales networks.

• Proven track record of delivering sales targets and growing market share across a multi-branch or multi-channel network.

• Strong commercial acumen with a clear understanding of how sales execution drives revenue, margin, and capital efficiency.

• Advanced analytical and decision-making capability; comfortable working with data, trade-offs, and ambiguity.

• Strong working knowledge of ERP systems and sales performance reporting.