Certified Medical Assistant (CMA) TCP Town & Country

We are searching for a Certified Medical Assistant (CMA) TCP Town and Country at West Campus — someone to gather information, assess and provide direct care to patients. Works collaboratively with other members of the healthcare team to render age-appropriate care.

TCP Town and Country at West Campus - 18200 Katy Fwy #160, Houston, TX 77094

Think you’ve got what it takes?

“As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.”

•  High school diploma or GED

•  Graduation from a medical assistant or emergency medical technician program OR Documentation from the licensing authority confirming that medical assistant/emergency medical technician education is not a requirement for certification

•  Knowledge of medical terminology, medical assistant/outpatient care tasks, and customer service concepts

•  Ability to demonstrate excellent interpersonal, communication, customer service, and problem-solving skills, and operate basic medical equipment

•  BLS - American Heart Association

•  One of the following licenses and certifications:

~ CCMA - Cert-Cert Clinical MA - CCMA National Health Career Association (NHA)

~ CMA-AAM - Cert-Cert Medical Assistant American Association of Medical Assistants (AAMA)

~ CMA-C - Clinical Medical Assistant Certification American Medical Certification Association (AMCA)

~ EMT - Emergency Medical Tech Texas Department of State Health Services

~ EMT-A - Advanced EMT Texas Department of State Health Services

~ EMT-B - Emergency Medical Tech-Basic Texas Department of State Health Services

~ EMT-I - Emergency Medical Techn-Interm Texas Department of State Health Services

~ EMT-P - Emergency Medical Tech-Paramedic Texas Department of State Health Services

~ LIC PAR - Licensed-Paramedic Texas Department of State Health Services

~ NCMA - National Cert Med Assistant National Center for Competency Testing (NCCT)

~ NRCMA - National Registered CMA National Association of Health Professionals (NAHP)

~ RMA - Registered Medical Assistant American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants

•  Demonstrates SMILES and AIDET philosophies to patients, families and coworkers

•  Acknowledges the customer

•  Identifies self

•  Gives customer a time expectation

•  Keeps customers informed by explaining all tasks, processes and procedures

•  Thank the customer

•  Adheres to Standards of Behavior

•  Tasks are measured by observation of evaluator

• Bilingual preferred (Spanish/English)

•  Assist in the collection of patient/family data that may include biophysical, psychosocial, developmental, cultural, and environmental information per practice protocol

•  Collect and document vital signs, BMI, height/weight, and reason for visit with complete accuracy

•  Document current medications, allergies, and other information in the electronic health record

•  Prepare patients for examination and assist provider, as directed, during treatments, examinations, and testing as directed by the provider

•  Document all interventions per practice protocol

•  Call in and/or send electronic prescription refills as directed

•  Assist provider during office emergency patient care

•  Keep rooms stocked with supplies and notify managers when supplies are low

•  Participate as a member of the care team, working with each member of the team to meet the goals of the patient, and participate in daily huddles and monthly staff meetings

•  Coordinate patient care by following up on lab results, ER visits, et cetera

•  Identify patients eligible for Vaccines for Children program and follow procedures for accurate documentation and management

•  Assess patient’s eligibility for referral by verifying coverage with payer prior to initiate referral

•  Manage the outstanding orders report and lab error work queue to assure results are received

•  Provide superb customer service