Wheelchair Assistant - Part-time

WHEELCHAIR ASSISTANT – (Part-time) Job Summary: To fulfill the passenger services obligation for airline passengers who require a wheelchair either by necessity or for comfort. SUMMARY PRIMARY DUTIES AND RESPONSIBILITIES: • Transport passengers safely to and from required locations remaining alert to potential hazards which may cause an accident. • Provide special assistance, general information, and directions to passengers as necessary to provide positive passenger relations. • Project a positive and friendly image when interacting with passengers, responding to inquiries from airlines, staff, and the public. • Coordinate with dispatcher for assignments and gate agents regarding wheelchair assisted passengers. • Comply with all The St. Christopher Air & Sea Ports Authority (SCASPA) checkpoint screening requirements and processes. • Complete incident reports for accidents and out of the ordinary events while transporting passengers. • Complete wheelchair logs to document “pushes.” Requirements PHYSICAL REQUIREMENTS: • Must be able to lift, squat, stoop, push, stand, and bend throughout the course of a shift. • Must be able to stand and walk throughout the course of a shift. • Must be able to lift, carry, and/or hold up to fifty (50) lbs. QUALIFICATIONS: • High School Diploma or equivalent may be required in some locations. • Must have reliable transportation. • Ability to read, write, speak, and follow verbal and written instructions in English. • Ability to speak a foreign language will be advantageous. Must possess Excellent Customer Service Skills