Senior Platform Architect

United States - Remote OpportunityRemotesenior

OtherPlatform Architect

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Quick Summary

Overview

About Us Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster.

Technical Tools

OtherPlatform Architect

Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. We are on a mission to be the reliable foundation of every developer’s toolbox, and are building the team that will make that happen.

Our values guide us —they are present in how we show up, make decisions, and work together to make an impact. We’re curious, driven, collaborative, genuine and humble.

Temporal is growing and we are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for improving the developer experience, building world-class open-source software and communities, and want to be a part of our amazing team, we'd love to hear from you!

Join our Technical Services team as a Senior Platform Architect and drive transformational outcomes with Temporal. You’ll be the accountable technical owner from purchase to stable production, turning complex challenges into scalable, repeatable solutions. Shape delivery patterns, operational standards, and enablement strategies that accelerate customer success and create lasting competitive advantage across teams and environments.

Responsibilities

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Act as the single owner of customers' scale-proof production readiness
Drive the first production workflow and reduce time-to-production
Establish guardrails and best practices for reliability, failure handling, scaling, and upgrades
Make developers Temporal SDK experts, make customer platform architects Temporal Server and SDK best practice experts
Set up alerting to catch issues before customers do
Work on your assigned customers' most difficult tickets and problems
Identify and remove activation blockers early before they become escalations
Optimize costs and performance with customers

Build and execute a KPI-driven success plan tied to production outcomes
Define standards for patterns, training, governance, and operational readiness
Lead cross-functional coordination of Professional Services, Support, Partners, and internal teams, leveraging project management to ensure on-time, high-quality delivery
Proactively manage technical risk, migrations, and architectural debt

Set and validate reliability, observability, and operational standards
Monitor health signals and intervene before the customer knows they're happening
Lead technical reviews, readiness checkpoints, and maturity assessments
Certify teams and workloads as production-ready

Surface growth signals based on usage, maturity, and confidence
Partner with customers, Growth AEs and Solution Architects to unlock new workloads
Translate production success into clear technical narratives for renewal and growth
Advocate for customer needs and real-world patterns internally

6+ years of professional software engineering or solutions engineering experience
Strong understanding of distributed systems, workflow orchestration, and reliability engineering principles
Proficiency in at least one modern programming language such as Go, Java, TypeScript, or Python
Experience building, deploying, and operating production systems at scale
Demonstrated ability to debug complex technical issues and guide customers through resolution
Strong customer-facing skills with the ability to communicate technical concepts clearly to diverse audiences
Experience creating technical documentation, runbooks, and training materials
Self-motivated with the ability to work independently while collaborating across teams
Willingness to travel occasionally for customer engagements and team events

Nice to Have

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Prior experience with Temporal or similar workflow orchestration platforms
Experience with observability tools and practices for distributed systems
Background in professional services, technical consulting, or solutions engineering roles
Experience with Kubernetes, cloud platforms, and infrastructure-as-code tools
Contributions to open source projects or developer communities
Experience designing and delivering technical training or workshops

What We Offer

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✓The estimated pay range for this role is $200,000 - $225,000 OTE.

✓This is a base-salary, variable role with a 70/30 split.

✓Equity Options - Eligible for stock options as part of Temporal's equity plan

✓Unlimited PTO, 12 Holidays + 2 Floating Holidays

✓100% Premiums Coverage for Medical, Dental, and Vision

✓AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)

✓Empower 401K Plan

✓Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!

Temporal is a globally distributed, collaborative team that values opportunities for in-person connection. Occasional travel may be required for company events, team offsites, and other meaningful moments that bring us together.

Additional Perks

$3,600 / Year Work from Home Meals
$1,800 / Year Professional Enrichment (Career Development & Professional Memberships)
$1,200 / Year Lifestyle Spending Account
$1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you)
$74 / Month Reimbursement for Internet
Calm App Subscription for Mental Health & Wellness

Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.

Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.

We are not working with external recruitment agencies, thanks.