Internship - Operations (US Market) (H/F)

Tessan is a fast-growing French healthtech startup on a mission to tackle medical deserts by making healthcare accessible within 15 minutes for everyone. We have deployed over 1,600 telemedicine devices across France in less than 8 years and are continuing to expand 😉.

As part of this growth, we are launching our activity in the United States, a strategic market. This expansion is currently led from France, meaning everything still needs to be structured and built. For this, we are looking for an US Market Operations Intern to help support the growth of our company 🎯!

• Support the launch of our first US partners (pharmacies, healthcare players)

• Manage deployment steps: onboarding, activation, follow-up

• Ensure operations run smoothly from a distance

• Act as a key point of contact for partners

• Design and improve operational processes (onboarding, support, follow-up)

• Set up tracking tools (CRM, dashboards, reporting)

• Document what works to make it scalable

• Identify bottlenecks and continuously improve

• Act as a bridge between teams (tech, product, business)

• Surface issues from the field and follow through on solutions

• Help adapt operations to the US market

• Handle unexpected situations and keep things moving

Strong level of English (written and spoken – US market)

Strong organizational and project management skills

Comfortable with tools (Notion, Excel, CRM…)

Ability to structure and improve processes

You are structured and detail-oriented

You can handle multiple topics at once without losing track

You are proactive and take ownership

You stay calm and solution-oriented when things don’t go as planned

You are comfortable working in an environment that is still being built

What we offer you :
💻 Remote work (1 day per week)
🥣 Swile meal card (€12/day)
🏖️ 5 paid days off
😎 1 day off for your birthday
🍀 Offices located near Parc Monceau