Operations Administrator

The Operations Administrator supports daily warehouse and distribution operations through data reporting, system administration, compliance management, and operational coordination. This role is responsible for maintaining operational reporting, administering RF-Smart and warehouse system requests and processes, and ensuring adherence to company policies, safety standards, and regulatory compliance requirements.

The position plays a key role in improving operational visibility, supporting inventory accuracy, and maintaining process discipline across warehouse operations.

This position is on-site and can be based out of Reno, NV, Lewisville TX or Hunt Valley, MD.

• Generate and distribute daily, weekly, and monthly operational reports including:
  • Inventory accuracy metrics
  • Order fulfillment performance
  • Receiving and shipping productivity
  • Cycle count results and discrepancies
  • Backorders and open orders
• Maintain operational dashboards and KPI reports for warehouse leadership.
• Build and maintain NetSuite saved searches and operational reporting tools.
• Analyze operational data to identify trends, discrepancies, and process improvement opportunities.
• Assist leadership with ad-hoc reporting and operational analysis.

• Serve as the primary RF-Smart administrator for warehouse operations.
• Manage RF-Smart system configuration
• Troubleshoot RF-Smart issues
• Support RF device management including scanners and mobile hardware.
• Maintain RF-Smart operational documentation and standard operating procedures (SOPs).
• Assist in RF-Smart system enhancements, testing, and upgrades.
• Provide training and support to warehouse staff on RF-Smart processes.

• Support cycle counting programs and inventory control initiatives.
• Monitor and report on inventory discrepancies and adjustments.
• Assist with inventory audits and reconciliation activities.
• Coordinate with warehouse supervisors to resolve transaction errors or system issues.
• Ensure warehouse transactions are properly processed in NetSuite and RF-Smart.

• Maintain compliance with company operational procedures and internal controls.
• Support adherence to warehouse safety policies and OSHA requirements.
• Maintain documentation for inventory control procedures, operational processes, and system workflows.
• Assist with internal audits and compliance reviews.
• Ensure operational processes meet corporate standards and regulatory requirements.
• Track and maintain required operational documentation and records.

• Identify opportunities to improve operational efficiency and reporting accuracy.
• Support warehouse process improvement initiatives.
• Assist with implementation of new operational tools or workflows.
• Collaborate with operations leadership to improve data visibility and process consistency.

• Bachelor’s degree in Supply Chain, Business Administration, Operations Management, or related field preferred.

• 2–5 years experience in warehouse operations, distribution, or supply chain administration.
• Experience working with warehouse management systems (WMS) required.
• Experience with RF-Smart and NetSuite strongly preferred.

• Work performed in both office and warehouse environments.
• Frequent interaction with warehouse staff and operational leadership.
• Occasional lifting up to 25 lbs when working with RF devices or warehouse equipment.

Compensation: $65,000 - $75,000