HR Generalist

At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience.

The HR Generalist serves as a key people partner to operational leadership at The Pharmacy Hub, supporting a mission-driven, high-growth organization dedicated to breaking barriers in healthcare by championing access, intervention, and affordability. This role manages the full employee lifecycle—from recruitment to offboarding—while ensuring compliance with employment laws, pharmacy regulations, and internal policies. Overseeing core HR functions, including onboarding, employee relations, benefits, performance management, and compliance, the HR Generalist partners with employees and leaders to promote consistent practices, support collaboration, and foster a positive, compliant workplace aligned with organizational goals. Success in this role requires strong communication, problem-solving skills, and a commitment to customer focus, innovation, and continuous improvement. Success in this role requires strong communication, problem-solving skills, and knowledge of employment laws, all guided by our commitment to a customer- first mindset, innovation for intervention and continuous improvement.

• Manage full-cycle recruitment for hourly, technical, and professional roles 
• Partner with department heads to draft and post position requisitions 
• Screen, interview, and coordinate offers in compliance with EEO guidelines
• Maintain applicant tracking system (ATS) and hiring metrics

• Execute pre-employment background checks and drug screening per DEA/pharmacy standards
• Coordinate new hire orientation including HIPAA training and compliance acknowledgments
• Manage separation process, conduct exit interviews, and process documentation 

• Serve as first point of contact for employee concerns and conflict resolution
• Support management in performance improvement plans (PIPs) and disciplinary actions

• Ensure adherence to federal and state employment law (FLSA, FMLA, ADA, OSHA)
• Maintain employee files and records in compliance with HIPAA and state pharmacy board requirements
• Administer DEA background check compliance for roles with controlled substance access

• Coordinate mandatory compliance training calendar (DEA, HIPAA, safety, harassment prevention)
• Partner with Operations on role-specific onboarding across various departments
• Track training completion and maintain training records

•  Process HRIS data entry, updates, and audits (hires, terminations, status changes, pay changes)
• Generate HR metrics reports for leadership (headcount, turnover, time-to-fill, etc.)

• Bilingual English and Spanish required
• Bachelor’s degree in human resources, business administration, or related field
• 3–5 years of HR generalist experience in a high-volume, operations-heavy environment
• Working knowledge of FLSA, FMLA, ADA, HIPAA, OSHA, and state employment law
• Experience administering pre-employment background checks including DEA-compliant screenings
• Proficiency in HRIS platforms (e.g., ADP, Paycor, Workday, or equivalent)
• Strong documentation habits and attention to compliance recordkeeping
• Ability to manage competing priorities in a fast-paced fulfillment center environment

• Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs
• Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes
• Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients.

At The Pharmacy Hub, we don’t just offer jobs—we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success.

If you’re ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions.

The Pharmacy Hub is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Applicants requiring a reasonable accommodation to participate in the hiring process are encouraged to indicate this in their application.

The Pharmacy Hub participates in E-Verify. A post-offer background check is required for all positions. Additional pre-employment screenings may apply depending on the role.