Commercial Lines Account Manager

Full-Time | Monday–Friday | 8:30AM–5:00PM | On-Site/ Hybrid (more remote days depending on experience)
Location: Schaumburg, IL

Pay Type: Salary + Commissions (Range depending on Experience)
Benefits: Medical, Dental, Vision, Life Insurance (per company policy)
PTO/Sick Time: Per Employee Manual

The Commercial Lines Account Manager provides high-quality service to both new and renewal commercial insurance clients. This role serves as the day-to-day liaison between clients, producers, and carriers. Responsibilities include coverage inquiries, quoting, endorsements, policy changes, documentation within agency systems, and managing renewals proactively (typically 90 days in advance).

The Account Manager must maintain accurate client files, uphold professional standards, understand carrier appetites, manage annual goals, and ensure all documentation, correspondence, and policy forms are stored correctly. This role requires significant attention to detail, proactive communication, and the ability to handle multiple renewals, endorsements, and service requests simultaneously.