Technical Product Manager II, Site Reliability Engineering

SRE at The Times is an enablement team: we improve on reliability through education, tooling, and hands‑on operational support, not by building everything ourselves. 

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  We operate in a large, distributed company. We rely on clear, and constant communication, which includes crisp written updates, well-maintained tickets and docs, and proactive status sharing, so partners always know what's happening.

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  We expect SREs (and you) to take product‑level ownership of engagements and programs, keep work moving, and be comfortable operating independently.

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  We learn by doing: running load and chaos tests, iterating on dashboards and scorecards, and using outcomes to refine our approach rather than over‑planning up front.

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  We treat engagements as collaborative problem‑solving, meeting teams where they are, respecting their ownership, and leaving them more capable than when we arrived.

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  We care about metrics-driven reliability. These signals include SLOs, reliability scores, test results, MTTR/MTTD. We use them to guide decisions, measure the impact, and feed programs like Always Ready.

We believe reliability is a shared responsibility, and we create clear, supportive pathways for teams to improve their services without having to become experts in every SRE domain.

This is hybrid role based in New York City, NY.

We’re excited to learn more about you and your experience. To keep our hiring process as fair and authentic as possible, we ask that you submit your own work and not use GenAI tools to generate substantive content during the application and interview process.

If you’re an engineering candidate, we’ll let you know what specific GenAI tools you are permitted to use for your technical assessment.

The New York Times Company is committed to being the world’s best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all backgrounds to apply.

We are an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The U.S. Equal Employment Opportunity Commission (EEOC)’s Know Your Rights Poster is available here. 

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