Dispatch Associate

Downstream Systems, Inc. is a leading marketplace platform that's transforming the waste and construction industries from the ground up. We're on a mission to bring simplicity, transparency, and sustainability to two of the most essential—but often overlooked—sectors of our economy. At Downstream, we make it easy for contractors, builders, and businesses to find and book critical services like dumpster rentals, hauling, and site clean-up—all in just a few clicks. No more endless calls, confusing pricing, or waiting around. Our platform connects customers with vetted, reliable providers so they can get what they need, when they need it—without the headache. But we’re not just about convenience—we’re about impact. By streamlining logistics and digitizing the supply chain, we’re helping reduce waste, cut emissions, and build a cleaner, more sustainable future for everyone. Whether you're managing a small job site or a major development project, Downstream is here to help you keep things moving—efficiently, affordably, and responsibly. Let’s build better, together. Requirements Qualifications Required Recent college graduate or early-career professional excited to start a career in operations or logistics Strong organizational skills and the ability to manage multiple tasks at once Clear, confident phone communication and professionalism with customers and vendors High attention to detail and strong follow-through Ability to stay calm and solve problems quickly in a fast-paced environment Willingness to work hard, take ownership, and grow in a high-performance startup environment Preferred (but not required) Internship or part-time experience in operations, logistics, customer service, or hospitality Interest in construction, logistics, or infrastructure industries Experience using spreadsheets, CRM systems, or dispatch software PLEASE NOTE: This role will be a hybrid role, with a requirement to commute to Downstream's headquarters in Richardson, TX.