Thinkahead2mo ago

Sr Engineer -Compute

GurugramRemoteFull Timesenior

OtherEngineer

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Quick Summary

Overview

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery,

Technical Tools

OtherEngineer

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

The High-Performance Computing Compute Engineer is primarily responsible for the overall health and maintenance of the physical cluster and server technologies in our managed services customer's environments. Our Compute Engineers are a valued member of the Managed Services Infrastructure Practice responsible for Tier 3 incident management, service request management and change management infrastructure support for all Managed Services customers.

Provide enterprise-level operational support to Managed Services customers for incident, problem, and change management activities

Plan and perform software and firmware maintenance activities

Assess customer environments for performance and design issues and propose resolutions

Work across technical teams to troubleshoot complex infrastructure issues

Create and maintain detailed documentation

Serve as a subject matter expert and escalation point for compute technologies

Work with vendors to resolve compute issues

Communicate with customers and internal team with transparency

Participate in on-call rotation

Completion of training and certification as assigned to further skills and knowledge

Bachelor’s degree or equivalent Information Systems or related field. Unique education, specialized experience, skills, knowledge, training, or certification may be substituted for education

5+ years of advanced Linux administration and troubleshooting

5+ years managing RedHat OpenShift Kubernetes and Virtualization clusters

5+ years of expert level experience managing infrastructure in high-performance computing environments including configuration, troubleshooting, and best practice

2+ years of experience with Nvidia DGX preferred

Experience with HPC schedulers (e.g., SLURM, Kubernetes, PBS, Run:ai) required

Proficient in physical server environments

Experience configuring, maintaining and troubleshooting containers

Experience with storage technology (e.g., Ceph or Vast Data Platform) and distributed file systems (e.g., Lustre, GPFS, NFS, GlusterFS)

Experience with machine learning or data science workflows in HPC/AI environments

1+ years working with monitoring platforms (e.g., Prometheus, Grafana); Elastic Observability experience is a bonus

1+ years working with an enterprise ITSM system: Service Now is a bonus

Previous experience with automation tools such as Ansible, Puppet, or Chef a plus

Managed Services or consulting experience is required

Strong background with customer service

High level problem-solving and communication skills