Lead UX/UI Designer (Remote)

RemoteFull timelead

DesignProduct Designer

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Thinkgrid Labs is at the forefront of innovation in custom software development. Our expert team of software engineers, architects, and UI/UX designers specialises in crafting bespoke web, mobile, and cloud applications, along with AI solutions and intelligent bots. Serving a diverse range of industries, we have a global client base across five continents. Our commitment to quality and passion for technological advancement drives us to push boundaries and set new standards. We're expanding our team with smart and creative individuals who are passionate about building high-performance, user-friendly, flexible, and maintainable software.

Figma Master at Enterprise Scale: Expert with Components/Variants, Auto Layout, Variables, Design Tokens, Component Properties, Smart Animate, Branching & Merge, Library governance, versioning and release notes. You know how large design orgs structure files, libraries, and permissions, and you keep them tidy.
UX Strategist: Confident running discovery and research - framing problems, mapping journeys and services, crafting hypotheses, and tying decisions to business outcomes. Comfortable with JTBD, task analysis, and UX metrics.
UI Craftsperson: Pixel-level command of layout, spacing, grid, colour, type, iconography, and motion. You ship production-ready design specs and interactive prototypes that engineers love.
Team Leader & Coach: Able to lead a small, cross-functional pod of 2–4 designers; set rituals (crits, reviews), raise the bar, and mentor mid/junior talent.
Client-Facing Communicator: Clear, concise presenter and writer. You can facilitate workshops, handle tough feedback, and build trust with execs and SMEs.
Accessibility Advocate: You design for everyone - firm grasp of WCAG 2.2 AA, inclusive patterns, and pragmatic ways to test and fix issues.

Lead Discovery: Plan and facilitate client workshops (problem framing, vision, prioritisation, journey mapping, service blueprints). Translate findings into scope, personas/JTBD, success metrics, and a UX roadmap.
Architect the Experience: Define IA, navigation models, user flows, and content structure for web and mobile. Create low-fi wires to high‑fidelity, clickable prototypes.
Own the Design System: Stand up or mature tokens, foundations, components, patterns, and guidelines. Govern Figma libraries (branching, reviews, versioning, release notes), and partner with engineering to operationalise tokens/Storybook.
Raise Craft & Velocity: Establish critique cadence, QA checklists, design reviews, and definition of ready/done for design. Coach designers; review deliverables; uplevel documentation quality.
Partner with PM & Engineering: Scope features, estimate, sequence work, and land shippable increments. Ensure clean hand‑off (specs, redlines, tokens, motion cues) and support dev during build.
Measure Outcomes: Define UX metrics (task success, time on task, adoption, NPS/CSAT). Plan and run usability tests, A/B tests, and analytics reviews; iterate based on evidence.