Senior Software Engineer - Workflow

As a Senior Software Engineer on the Workflow Squad, you'll design, build, and operate product capabilities that help Cloudbeds support increasingly complex hospitality operations. This is primarily a backend product engineering role, working in PHP and Java across services, APIs, data, and event-driven systems, with occasional frontend contributions when needed.

You'll take ownership of work from technical design through production, balancing near-term product delivery with the reliability and maintainability of the broader platform. You'll work closely with product and engineering partners to solve ambiguous problems and deliver simple, dependable experiences for our customers.

The Workflow Squad builds product and platform capabilities that coordinate business processes across Cloudbeds products and services. The team works across existing systems to create flexible, reliable experiences that support a wide range of customer needs. You'll join a hands-on, product-minded group that values pragmatic architecture, clear ownership, maintainable code, and strong collaboration across Product, Design, Infrastructure, Security, and Engineering. The squad works AI-first. Claude Code is the default starting point for implementation, and the engineer who ships a change owns it in review and in production.

• Design, build, and operate customer-facing backend services and product capabilities primarily in PHP and Java, with focused frontend contributions when needed
• Build reliable APIs, data models, integrations, asynchronous processes, and event-driven services using PostgreSQL, Kafka, REST, and gRPC
• Own changes end-to-end across application code, service boundaries, infrastructure, and deployment configuration, from technical design through production operation
• Work AI-first, using Claude Code as the default starting point for implementation, and hold what it produces to the same review, testing, and production bar as code you write by hand
• Improve scalability, resilience, performance, security, and maintainability across distributed systems that support customer-critical operations
• Own observability, automated testing, release quality, production support, and incident response as part of the team's on-call rotation
• Collaborate closely with Product, Design, Infrastructure, Security, and other engineering teams to turn ambiguous requirements into pragmatic, reliable product solutions
• Contribute as a senior individual contributor through architecture decisions, code reviews, pair programming, documentation, mentoring, and continuous improvement of engineering practices

• 5+ years of software engineering experience building, shipping, and operating production applications, with strong proficiency in PHP and/or Java
• Strong software engineering fundamentals, including maintainable architecture, automated testing, debugging, performance, security, and operational reliability
• Solid understanding of API design, relational data modeling, PostgreSQL, distributed systems, and asynchronous or event-driven architecture
• Hands-on experience with Kafka or similar messaging and streaming systems, REST, gRPC, and service integrations
• Experience owning cloud-native delivery and operations, including Docker, Kubernetes, AWS, CI/CD, observability, and production incident response
• A track record of owning complex work end-to-end, navigating ambiguity, and making pragmatic technical trade-offs
• Comfort working in a polyglot codebase and making focused contributions outside your primary backend stack when the product requires it
• Strong product sense and customer empathy, with the ability to translate business needs into simple, reliable product experiences
• Hands-on experience shipping production code with AI coding agents
• Business-level English fluency, with strong written communication and collaboration skills in a remote, globally distributed team

Work Authorization: Please note that applicants must be currently authorized to work in the location where the position is located without requiring visa sponsorship. At this time, Cloudbeds is unable to provide sponsorship for work visas.

• Best All-In-One Hotel Management System | HotelTechAwards (2025)
• Overall 10 Best Places to Work | HotelTechAwards (2025)
• Most Loved Workplace® Certified (2024)
• Top 10 People’s Choice (2024)
• Deloitte Technology Fast 500 (2024)

Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.

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