Lead Barista

United States·San FranciscoFull-Timelead

RetailRestaurant Server

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Overview

Thuma is looking for a Lead Barista to join our San Francisco team. Reporting to the Store Manager,

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RetailRestaurant Server

Thuma is looking for a Lead Barista to join our San Francisco team. Reporting to the Store Manager, this position will play a pivotal role in the seamless functioning and overall success of our San Francisco Store.

We are seeking a skilled and passionate Lead Barista to be the heart and soul of our cafe experience. As our Lead Thuma Barista, you'll be an integral part of creating a warm, inviting atmosphere, serving exceptional coffee, and providing top-notch customer service and upholding standards within the cafe team.

Be an extension of the Thuma retail team and create an environment where people like to spend time.

Manage cafe inventory and ordering in collaboration with the Store Manager.

Ensure compliance of local health regulations are closely followed.

Oversee daily cafe operations, including opening and closing procedures.

Lead and mentor baristas, providing guidance and training.

Ensure exceptional coffee quality through proper brewing techniques and recipe adherence.

Create and maintain a positive and collaborative work environment.

Manage inventory, assist in placing orders, and monitoring stock levels.

Handle customer inquiries, feedback, and resolve issues promptly.

Collaborate with management to optimize cafe efficiency and performance.

Uphold Thuma's commitment to ethical business practices, sustainability and 6-star customer service.

Have great communication between cafe and retail teams to ensure the cafe is covered and all customers are being assisted in a timely manner.

Develop and implement new coffee offerings and seasonal promotions.

Previous experience as a Lead Barista or similar role in a cafe.

This job requires the ability to work in-person at the Thuma Cafe in San Francisco.

This job requires availability to work flexible hours including weekends and holidays.

You’re a people person and like interacting with others.

Extensive knowledge of coffee brewing techniques, espresso preparation, and latte art.

Possess a Denver Food Safety Manager card or be willing to obtain one.

Proven leadership skills with the ability to motivate and inspire a team.

Excellent organizational and multitasking abilities in a fast-paced environment.

Strong communication skills and a customer-centric approach.

401(k): Participation in our 401(k) program with company matching up to 6% of your contributions.

Benefits*: Comprehensive medical, dental, and vision coverage with generous employer contributions, 100% paid parental leave, and company-sponsored One Medical and WellHub memberships.

Paid Time Off: We operate with a high-performance mindset and we believe healthy, happy, relaxed people do better work.

Time to Recharge: Retail teams receive select paid holidays, including key company closure days, along with holiday pay when working on designated holidays.

Employee Discount**: 40% off almost all Thuma products.

Room Upgrade: A complimentary product credit upon joining, valued at up to $3,000.

** Some exclusions may apply

* Eligibility for compensation, benefits, and perks may vary based on employment status (e.g., full-time, part-time, temporary), work schedule, and applicable holiday policies, and are subject to the terms of the relevant plans and company guidelines.

Who We Are

Thuma is a modern design company specializing in furniture and home goods. We believe simplicity is the ultimate luxury. That the details matter. And that good design is good hospitality.

We recognize that people come with a wealth of knowledge and are talented beyond the scope of a functional role. If this sounds like you, we encourage you to apply even if your experience doesn’t precisely match our job description. We hire for integrity, initiative, collaborative spirit, open mindedness, and willingness to learn.

Thuma is dedicated to going above and beyond to bring people with diverse perspectives and unique experiences together to do great work. We strive to create a sense of belonging by creating an inclusive culture where everyone can be their authentic self and by treating each and every team member with kindness, equity, and respect, always.