Clinical Social Worker, Triage Team (4/10s, 9:30AM-8:00PM EST)

We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond.

Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person’s cancer journey: caregivers, oncologists, health plans, and employers.

As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer.

Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you’re inspired to make cancer care more human and to help reimagine what’s possible, we’d love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters.

• Serve as the primary intake clinician for escalated behavioral health and advanced social needs consults and alerts; complete time-sensitive psychosocial and safety/risk assessments via phone, video, or ThymeBox.

• Deliver brief, targeted interventions for stabilization and safety planning (e.g., de-escalation, suicide risk management, immediate safety planning).

• Apply standard screening/assessment tools and document assessment findings, clinical impressions, and immediate plans in the member record for members.

• Master’s degree in Social Work (MSW) from a CSWE-accredited program.

• Current, unrestricted master’s-level social work license in primary practice state (e.g., LCSW/LISW). Willingness to obtain additional state licenses as needed for cross-state practice.

• Minimum 3 years’ clinical social work experience in a healthcare setting; experience with crisis intervention and behavioral health strongly preferred (oncology/palliative/serious illness care experience desirable).

• Proven competence in risk assessment and crisis management (suicidality, homicidality, psychosis), and strong telehealth/phone clinical skills.

• Excellent clinical judgment and ability to make time-sensitive decisions while working remotely.

• Oncology social work experience and/or OSW-C or APHSW-C certification.

• Experience as a subject-matter consultant or working within a Behavioral Health pod model.

• The schedule for this role consists of four 10-hour workdays, including Monday, Friday, Saturday, and one additional day of your choice. Saturday availability is only required temporarily and is expected to continue through to September.

At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don’t choose.

Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, and balancing internal equity relative to other Thyme Care employees. The base salary for this role is $92,000. The salary range could be lower or higher than this if the role is hired at another level.

We recognize a history of inequality in healthcare. We’re here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer.

Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.