Medical Director, Transitional Case Management

Imagine building a better healthcare journey for cancer patients, where individuals and their loved ones feel seen, supported, and heard by their care team – both in and out of the clinic. Where fast access to high-quality care is the norm, not the exception. Where patients have access to a care navigator to guide them through their diagnosis and trusted support all along the way.

At Thyme Care, we share a passion for transforming the cancer care experience – not just for patients but also for their caregivers and loved ones, as well as those delivering and paying for their care. Today, Thyme Care is known predominantly as a cancer care navigation company enabling value-based cancer care; in the next few years, we will become a nationally recognized technology-driven and provider-centric care delivery model, reshaping the landscape of cancer care access, delivery, and experience. Our commitment runs deep—we're not satisfied with the status quo but determined to redefine it.

To make this happen, we’re building a diverse team of problem solvers and critical thinkers to drive innovation and shape the future of healthcare. If you share our vision and want to be part of something truly meaningful, we want to hear from you. Together, we can revolutionize cancer care and make a difference that lasts a lifetime.

We are looking for a physician leader to join our clinical team as a Medical Director for Transitional Case Management. In this role, you will serve as a strategic clinical leader, working across functions to advance our transitional care programs, support our frontline care team, and contribute to Thyme Care's broader organizational priorities. You will have three core responsibilities:

• Complete training and be up to speed on Thyme Care's systems, tools, technology, partners, and clinical expectations. You will develop a working understanding of our member population, care model, and the clinical and operational context in which we operate.

• Develop a deep understanding of our transitional case management program, including its current state, clinical protocols, escalation pathways, and roadmap. You will build relationships with key stakeholders across clinical, product, and technology teams, and begin identifying opportunities to improve program design, workflows, and outcomes.

• Build relationships with our Oncology Nurse Navigators and Community Health Workers, participate in case conferences, and begin serving as a trusted clinical resource for the frontline care team. You will start contributing to care team education and providing guidance on complex or escalated clinical situations involving care transitions.

• Engage with cross-functional partners and begin contributing to active special projects and strategic initiatives. This may include supporting clinical protocol development, participating in external meetings with health system or payer partners, or contributing to Thyme Care's clinical positioning on transitional care issues.

At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don’t choose.

Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, geography, and balancing internal equity relative to other Thyme Care employees. In accordance with New York City law, the base salary for this role, if filled within New York City, is $246,500-$290,000. The salary range could be lower or higher than this if the role is hired in another location or at another level.

We recognize a history of inequality in healthcare. We’re here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer.

Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.