Apartment Business Manager - Prescott Station

Our Business Managers balance the details that make a community thrive. You’ll support accounts payable / AP, invoice and purchase order / PO reconciliation, delinquency, month end reporting, and resident engagement while building the leadership skills to grow your career.

• Assist with resident accounts, rent collection, and reporting.
• Support leasing and retention efforts.
• Deliver excellent service, quickly resolving issues.
• Partner with the Property Manager on daily operations.
• Assist the Property Manager/team in all aspects of property management, including apartment occupancy, leasing, rent collection, resident enrichment, and customer service.
• Assist in the screening and selection process of prospective residents.
• Ensure accurate and up-to-date records of apartment availability and occupancy rates.
• Provide exceptional customer service to prospective and current residents.
• Address inquiries and concerns promptly and professionally.
• Timely collection of rent payments from residents and maintenance of accurate records.
• File evictions when necessary.
• Collaborate with the Property Manager and the Impact Team to organize and coordinate community events and activities.
• Foster positive relationships with residents and address their concerns effectively.
• Coordinate maintenance requests and ensure prompt resolution.
• Stay informed about industry trends and best practices to continuously improve service delivery.

• Organizational and administrative strengths.
• Great customer service and communication skills.
• Comfort with financial tasks and software systems.
• Demonstrated success as an assistant property manager or property manager.