Titanwh1mo ago

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Front of House Assistant

United Kingdom·BasingstokePerm, Full Timemid

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The Titan Group provides a broad range of services across the whole wealth value chain – from financial planning, investment management through to platform, trading, settlement and custody services. Its strategy is to be able to offer modular, incremental services to its clients allowing them to adjust their business models as and when they choose to. As part of this Titan is also an active acquirer of UK based asset managers and other wealth related businesses.

Due to this Titan Wealth is expanding rapidly through strategic acquisitions, offering a unique combination of start-up energy and the security of private equity backing. It’s an inspiring time to join the team!

Titan Wealth Planning (TWP) is a subsidiary of Titan Wealth. Our focus is providing best-in-class advice on wealth management, employee benefits, and retirement planning. Our mission is to help businesses and their employees explore, set, and achieve their financial goals.

To provide a professional, welcoming and efficient front of house service, acting as the first point of contact for clients, visitors and colleagues. The role is responsible for creating a positive first impression of the business, ensuring the reception area runs smoothly, supporting day-to-day office operations, and delivering high standards of customer service and administrative support.

Take ownership of meeting and greeting visitors

Manage incoming telephone calls and direct them appropriately

Oversee both incoming and outgoing post and deliveries

Be responsible for maintaining a tidy organised and professional reception area

Support basic facilities coordination including meeting room organisation, office setup and general admin support as required.

Set up meeting rooms, equipment and catering for visitors if required

Oversee offices & kitchen supplies including stationary

Support basic health & safety coordination

Strong attention to detail and accuracy

Good organisational and time management skills

Clear written and verbal communication skills

Ability to work collaboratively across teams

Basic knowledge of Microsoft Office (particularly Word, Excel, and Outlook)

GCSEs (or equivalent) including English and Maths (Essential)

A Levels of equivalent

Interest in communications, business administration, or operations (Desirable)

External visitors including clients

Client support teams

Operations Teams

External suppliers

Our employees are talented people, distinguished by excellence. You will be able to demonstrate a willingness to embrace the Company values of:

Creativity– we recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of competitors.

Commitment– we are team with the willingness to put time, effort and energy into driving change in the organisation, going the extra mile.

Collaboration– we need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of achievement.

Some of our benefits:

Competitive salary

Private Medical Insurance post probation

Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee)

25 days Annual Leave (plus buy and sell up to 5 days)

Office Christmas close (3-days)

Life Assurance Health cash plan

Discretionary performance related bonus

Employee Assistance Programme

And lots of flexible benefits to choose from!

Our employees are talented people, distinguished by excellence. You will be able to demonstrate a willingness to embrace the Company values of:

Creativity – we recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of competitors.

Commitment – we are team with the willingness to put time, effort and energy into driving change in the organisation, going the extra mile.

Collaboration – we need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of achievement.

Some of our benefits:

- Competitive salary

- Private Medical Insurance post probation

- Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee)

- 25 days Annual Leave (plus buy and sell up to 5 days)

- Office Christmas close (3-days)

- Life Assurance

- Health cash plan

- Hybrid working

- Discretionary performance related bonus

- Employee Assistance Programme

- And lots of flexible benefits to choose from!

The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job-related activities.