Customer Growth District Sales Manager - Mandarin

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

This is a bilingual Mandarin field sales opportunity based out of a personal home office. You must live local to your territory in New York, NY or be willing to relocate to the area. 

As a Bilingual Strategic Cuisines Growth District Sales Manager, you are pivotal to the growth of the Toast brand. You will report into a Regional Vice President and will hire, build, and coach a team of Bilingual Customer Growth Account Executives who are transforming the way restaurants operate. This person wants to be part of a team that is transforming the way restaurants manage and connect with their employees. You will be helping Toast to build and develop a hybrid sales team.  We are looking for candidates that have demonstrated success in SaaS sales or a track record of managing strong customer facing and service oriented sales teams with experience in the restaurant industry.

• →Manage and develop a quota achieving sales team
• →Cultivate, build, and maintain strong client relationships
• →Manage the full sales process from initial customer interest
• →Learn the Toast Platform and become a product expert
• →Assist in training staff and management
• →Tracking and analyzing sales statistics based on key quantitative metrics
• →Handling and resolving customer complaints

• 1+ years of sales management experience with complex software solutions, preferably software as a service
• Must be able to fluently speak Mandarin and will be expected to coach their reps and communicate with prospects in Mandarin
• Demonstrated sales management building customer facing quota achieving client services team with emphasis on developing sales staff, helping to prospecting, qualify, and closing new business
• Metrics driven for optimum sales performance for the team
• Strong business acumen, goal oriented, with a proven track record of achieving targets
• Driven – possesses a strong desire to be successful, self-starter and a true initiator

• Payroll and POS experience is desired but not required
• Experience managing a fast paced, transactional sales team.
• Experience working with software technologies providing customer demos

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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