Principal Product Manager, Data Platform

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

• →Lead, influence and contribute across R&D to drive business value for Toast and our restaurant customers
• →Collaborate closely with product and engineering stakeholders to drive strategic direction for Toast’s data platforms, enabling Toast to solve classes of data problems once
• →Help in assessing tradeoffs and how best to meet product team needs while building in a scalable and sustainable way
• →Work effectively in a dynamic, changing environment while focusing on key goals and objectives

• 6+ years of experience as a product manager for platforms teams, ideally with a strong focus on data
• Strong knowledge of platform engineering, including experience guiding platform builds or contributing to building them
• Comfortable working across multiple teams with competing priorities and timelines
• Familiarity with AI tools, including common LLMs (e.g. Claude Code)
• Experience collaborating with cross-functional teams and product stakeholders to evaluate new technologies and their ability to meet Toast’s data platform needs
• Strong communication skills, demonstrated through documentation and presentations. Able to present findings to senior management to inform business decisions.

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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