Staff Software Engineer - Retail

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Toast is building the all-in-one platform that helps restaurants and local businesses thrive in a digital-first world. As Toast expands beyond restaurants, our Retail team is redefining how we serve modern retail businesses — from inventory and supplier management to purchase orders and beyond.

The Retail Experience (RXP) team is a high-impact group focused on making Toast feel truly built for retail. While adoption has grown, we consistently hear that the experience doesn’t yet fully meet the expectations of retail operators. RXP exists to close that gap.

Our mission is to identify friction across the end-to-end retail journey — from onboarding to daily operations — and deliver cohesive, retail-first improvements across Toast’s ecosystem. We work across the Retail module and the broader platform to ensure customers feel supported from day one through long-term success.

As a Staff Backend Engineer on RXP, you’ll play a critical role in shaping the systems and services that power these experiences — ensuring they are scalable, reliable, and deeply aligned with customer needs.

• →8–10+ years of experience building and operating production backend systems at scale.
• →Strong proficiency in Java, Kotlin, or similar object-oriented languages.
• →Deep experience designing distributed systems, APIs, and data models.
• →Strong understanding of system design tradeoffs (scalability, consistency, latency, fault tolerance).
• →Experience building and evolving RESTful APIs and/or event-driven architectures.
• →Proven ability to collaborate cross-functionally and deliver end-to-end features.
• →Experience mentoring engineers and influencing technical direction beyond your immediate team.
• →Passion for clean, maintainable, and observable systems.
• →Comfortable operating in a fast-moving, ambiguous environment with a startup mindset.

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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