Supply Operations Associate (Fixed Term Contract)

Support the setup and maintenance of UK events across internal systems and sales channels.

Load and manage ticket inventory with a strong focus on accuracy and completeness.

Process event amendments, cancellations, and postponements in coordination with senior team members.

Assist with UK access programs, including rush, lottery, and other initiatives.

Respond to day-to-day operational inquiries from UK venue and supply partners, primarily via email and internal tools.

Communicate clearly and professionally regarding inventory status, updates, and operational changes.

Work closely with senior associates and managers to resolve issues and escalate risks when needed.

Support the preparation of operational reports and routine checks.

Assist with post-event reconciliation tasks and investigations into discrepancies.

Follow audit and quality-control processes, flagging potential errors or inconsistencies.

Coordinate with Merchandising, Partnerships, Venue Partners, and Customer Experience teams to support smooth event launches and sales.

Support the rollout of new tools, integrations, and operational processes in the UK market.

Follow documented SOPs and contribute feedback to improve workflows and documentation.

Experience in live events, ticketing, operations, or another detail-heavy, high-volume operational environment.

Interest in the end-to-end ticketing lifecycle for live events.

Strong attention to detail and comfort executing structured, repeatable tasks.

Clear written communication skills and confidence working via email and internal tools.

Strong organizational skills and ability to manage multiple tasks and deadlines.

Comfort working with spreadsheets and basic reporting tools (Excel or similar).

A proactive, service-oriented mindset and willingness to ask questions and learn.

Flexibility to support event schedules, including some weekend coverage.

An interest in theatre, arts, festivals, or live entertainment more broadly