Sales Assistant — Client Development Focus

United States·GraftonPart-Timemid

OtherDevelopment

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Quick Summary

Overview

Tom James is seeking a part-time Sales Assistant to support the sales efforts of our Grafton office.The primary focus of this Sales Assistant role is client outreach, appointment setting,

Technical Tools

OtherDevelopment

Tom James is seeking a part-time Sales Assistant to support the sales efforts of our Grafton office.

The primary focus of this Sales Assistant role is client outreach, appointment setting, and client relationship development. The Sales Assistant will spend approximately two hours per day making outbound calls to current, dormant, less-active, and prospective clients, with the goal of setting appointments and supporting consistent client follow-up.

This is an excellent opportunity for someone who enjoys client interaction, is comfortable on the phone, and may have an interest in sales or client development.

This position requires 20 hours per week at $21.00 per hour and is an onsite position.

Make daily outbound calls to current, dormant, less-active, and prospective clients as directed by the Sales Professional
Use Tom James’ proprietary system to identify clients, create call lists, track outreach, update client information, and enter referrals
Provide regular updates to the Sales Professional about outreach activity, client responses, successes, and challenges

Communicate professionally and consistently with clients through phone calls, emails, texts, LinkedIn messages, and thank-you notes
Provide client follow-up regarding appointment reminders, order status, promotional messages, and delivery scheduling
Assist the Sales Professional with consistent communication to a broader client base
Maintain a polished and professional image when interacting with clients

Accompany the Sales Professional on scheduled client visits as needed
Help with client meetings, appointment preparation, and follow-up
Pick up and deliver client items as requested
Represent Tom James professionally while in the field with the Sales Professional

Responsibilities

~1 min read

→Deliver garments to and from the tailor
→Complete bank deposits as needed
→Perform other store support tasks as assigned

Requirements

~1 min read

Comfortable making outbound phone calls, speaking with clients, and setting appointments
Strong phone etiquette and professional communication skills
Proficient in Microsoft Office, Google Docs/Sheets, and LinkedIn
Able to quickly learn and use new computer systems, including Tom James’ internal proprietary system
Strong organizational skills and attention to detail
Sales, client service, appointment-setting, or business development experience preferred
Valid driver’s license required
Able to bend and lift up to 30 lbs.