Logistics Specialist

🌏 Mission: At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. More than 1/3 of all food produced in the world is wasted, which has a huge impact on our planet - 10% of greenhouse gas emissions, to be exact. 

• 3PL Management: you are responsible and accountable for the daily planning, management and optimisation of all logistics, transportation and warehouse related activities within your market. You manage the capacity and performance of your 3PLs/last mile carriers, ensuring exceptional levels of performance and adherence to agreed SLA’s.
• Inbound operations: Manage the daily flow of inbound orders, liaise with suppliers / freight forwarders / 3PL, arrange inbound transport where necessary, to ensure goods are received in a timely manner, with minimal discrepancies. Provide daily reporting to our Commercial team.
• Inventory Management: Maintain inventory data with great accuracy, including management of master data, stock counts and reconciling stock levels daily/weekly/monthly.
• Production & Warehousing: Plan capacity with our 3PLs and manage daily/weekly Production runs. Ensure the 3PL adheres to the production plan and provide daily reporting to our Planning team.
• Outbound operations & Customer Support: Ensure our customers are satisfied with their orders delivered on time in full. Work with Last mile carriers to improve the delivery experience and reduce contact & refund rates. Handle logistics-related escalations from CX.
• Invoice & Cost Control: Track, control and approve/dispute supplier invoices and logistics invoices to ensure on-time payment. Identify cost-saving opportunities.
• Performance & Process improvement: Monitor and evaluate logistics performance metrics. Prepare reports on key performance indicators (KPIs) and assist in recommending/implementing performance improvements (especially process and tools improvements). Work closely with your internal and external partners to continuously improve and enforce logistics processes.
• Cross-functional collaboration: engage daily with our external teams (3PL) and internal teams (Commercial, Planning, Finance, CX etc) to ensure smooth operations. Provide proactive reports, anticipate on issues/problem-solving, and work with a high sense of urgency.

• Prior experience working with a 3PL and in an e-commerce operations function is essential - ideally acquired within a B2C / retail environment
• Strong organizational skills & attention to detail - you are comfortable prioritising tasks, managing time effectively, and managing a large amount of data
• Strong communication skills - you are at ease communicating with our 3PLs, our suppliers and our internal teams on a daily basis, by phone, email and Slack
• Critical thinking, solutions-oriented and proactive
• You are fully proficient in Dutch and fluent in English
• Previous experience managing last mile carriers is a benefit
• Experience of working in an international setting, in a fast-paced environment will be a plus!

• We win together: Food waste is a big beast to fight. We believe in a #oneteam.
• We raise the bar: We always push for more. We work smart, smash barriers and elevate one another.
• We keep it simple: Our ambitions are bold but our solutions are simple.
• We build a legacy: We’re proud of the change we’re driving.
• We care: We always look out for each other. Caring is also about the way we do business. We do the right thing.

• We are passionate about recruitment and grateful for your interest! Please carefully read everything written above and check out our website and international media to get a good overview of Too Good To Go.
• Submit your Resume and Cover letter in English.
• Please note that we only accept applications coming through our platform. Resumes and/or Cover Letters will not be accepted by email or LinkedIn direct messaging.
• The application process consists of a short video call with Talent Acquisition, followed by an interview with the hiring manager, a case study and a final interview with the Head of Logistics.

#LI-LO1

#LI-Hybrid