Enterprise Solutions Engineer

At Topsort, we believe in the mission of democratizing the secret technologies of the walled gardens and creating a privacy-first cookie-free world of clean advertising with modern tech, friendly products, and AI. We believe in making advertising intuitive, intelligent, and genuinely cool, without any of the creepy ads or cookie-obsession (well, maybe just the chocolate ones). In a rapidly changing industry, we're on a mission to democratize monetization access for all and ensure that advertising doesn't leave any brand or seller feeling confused or overwhelmed

Today, Topsort has 6 major hubs worldwide, and employees in 13+ countries, including Menlo Park, Boston, Santiago Chile, Sao Paulo Brazil, Barcelona Spain, and Sydney Australia. We are a truly global company that was born in the pandemic that’s had rapid growth since out of a genius product, a customer-first mentality, and a hardworking team of talented individuals. Since our founding in 2021, we’ve gained customers in retail, marketplaces, and delivery apps in 40+ countries and quickly approaching the #1 position in the industry.

Do you enjoy a fast-paced environment? Do you like seeing your work create real-time impact, being part of a rocket ship from the very beginning? Let’s do the unimaginable - let’s make ads clean and cool again, with AI and modern technology. 

Topsort is changing the way Retail Media works. By joining our scaling team, you'll feel your impact from day 1. The processes and messaging you build today will be a critical part of our foundation as we accelerate toward 200 Topsorters worldwide, and your innovations will leave a lasting mark on the industry, as a whole. Retail Media is on the verge of a new era, and Topsort is gathering the ecosystem together to shape a brighter future. Joining us now, you'll work directly alongside our co-founders and founding members to bring on Retail Media 3.0. If you're looking to define your career as something greater than yourself, come scale with us.

At Topsort, we communicate openly and move fast. We say things as they are, challenge each other early, and embrace feedback with curiosity—it’s how we build better, faster. Every experiment has a purpose, and every outcome helps us make the next decision smarter. There’s no single formula for success here; we find what works, improve it, and scale it.

We’re collaborative internally and competitive externally—never the other way around. The pace is quick, sometimes a 100-mph kind of fast, and that’s what keeps it exciting. We act with intent, lift each other up, and turn bold ideas into real results. No endless meetings here—if it can be done today, it gets done today.

We are looking for a hands-on and client-facing Sales Engineer to join our team. In this role, you will play a pivotal part in translating real-world business needs into scalable and technically sound solutions. You will work closely with Sales, Product, and Engineering teams to support pre-sales conversations and lead technical implementations.

This is a highly technical role with direct customer exposure. As a Sales Engineer, you will act as the bridge between customers and our engineering teams, ensuring that technical capabilities are clearly understood, correctly implemented, and aligned with customer needs.

You will:

• Partner with Sales on Technical Deals: Support technically complex sales cycles, confidently presenting and defending our architecture, APIs, SLAs, and integration capabilities with highly technical customer teams.
• Own Technical Discovery & Demos: Lead technical discovery sessions, product demos, and proof-of-concepts. Maintain and improve demo sandboxes, including building automation to support customer use cases.
• Design & Deliver Integration Solutions: Translate customer needs into concrete technical solutions covering APIs, data flows, authentication, and implementation plans.
• Lead Integrations End-to-End: Own customer integrations as short-lived technical projects, from scoping to delivery. You will be expected to push code as part of this work.
• Handle Technical Discussions: Answer deep technical questions from customers around reliability, performance, failure scenarios, and system constraints.
• Collaborate Across Teams: Work closely with Product and Engineering to surface integration challenges and customer-driven improvements.
• Bridge Tech & Customer: Communicate complex technical concepts clearly to both technical and non-technical audiences.

We’re open to candidates who don’t check every box but show strong potential.

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field.
• 2+ years of experience in Sales Engineering, Solutions Engineering, Integrations, or a similar engineering role with customer exposure.
• Strong software engineering fundamentals, including the ability to write, read, and push production-quality code.
• Experience working with RESTful APIs, data formats (JSON, XML), authentication mechanisms (OAuth), and system integrations.
• Comfort discussing architecture, performance trade-offs, SLAs, and failure scenarios with technical audiences.
• Experience managing integrations as projects, including coordinating timelines, stakeholders, and technical scope.
• Strong communication skills, active listening, and confidence leading technical conversations with customers.
• Ability to manage multiple parallel integrations and adapt to changing requirements in a fast-paced environment.

• Experience in B2B SaaS, ad-tech, martech, or data platforms.
• Familiarity with retail, marketplaces, or media monetization.
• Fluency in additional languages beyond English.

At Topsort, we seek professionals who embody the following qualities to drive our mission forward:

• Deep dive into details: Professionals who are not content with superficial answers and dive deeply into the details to uncover root causes and optimal solutions.
• Team first: A low need for individual recognition, always prioritizing collective results over personal credit.
• You thrive with ambiguity: Exceptional ability to tackle open-ended problems in unstructured environments, turning chaos into structured innovation.
• Adaptability: Willingness to learn, mentor, lead, and follow as the situation demands, fostering growth at all levels.
• Urgency: A disproportionate sense of urgency in execution, while keeping scalability and the creation of replicable processes in mind to ensure long-term success.
• Curiosity: Genuinely curious individuals who can quickly learn difficult concepts and apply them effectively.