Field Implementation Manager

We are Toro TMS, a growth-stage startup working to build the modern operating system for trucking. Our focus is squarely on building the best-in-class, end-to-end transportation management software (TMS) for bulk commodity haulers. 

As Field Implementation Manager, you’ll be the face of Toro during one of the most critical moments in our client journey: going live. You’ll lead the deployment of our TMS platform at customer sites, ensuring a smooth transition from legacy systems to Toro’s modern, user-friendly solution. This role blends project management, client training, and real-time problem solving all with a people-first mindset.

What You’ll Do

• Lead onsite implementations of Toro’s platform at bulk trucking terminals, dispatch centers, and warehouses
• Partner with Sales, Engineering, Product and Operations to translate client goals into actionable rollout plans
• Deliver hands-on training to dispatchers, drivers, and logistics managers, making tech feel approachable and useful
• Troubleshoot issues in real time and adapt implementation plans to meet site-specific needs
• Travel to client sites (up to 70%)

What You Bring

• 2-4 years of experience in a client facing role, warehousing, logistics or field-based SaaS implementation
• Strong project management and client-facing communication skills
• Comfort with dynamic environments and a knack for simplifying complex systems
• Empathy for frontline users and a bias toward action
• Willingness to travel and work hands-on with clients

Why Toro

• Be part of a mission-driven team reshaping an essential industry
• A culture that values clarity, warmth, and continuous improvement
• Comprehensive medical, dental, and vision coverage 
• Unlimited PTO
• 401(k) policy managed by Empower