Assistant Community Manager - Encina Meadows Apartments, Goleta, CA

For over 60 years, The Towbes Group has been creating places on the Central Coast where people genuinely love to live. We're an award-winning, fully integrated property management, development, and construction firm — and we're looking for an Assistant Community Manager who's organized, detail-oriented, and ready to take on a key leadership role supporting one of our communities.

If you enjoy variety in your day, have a head for numbers as well as people, and want real growth potential, we'd love to meet you.

You'll work closely with the Community Manager to keep daily operations running smoothly — balancing leasing support, financial administration, and resident relations while helping the team deliver an exceptional living experience.

Leasing & Marketing Support

• →Showcase apartments and community amenities to prospective residents
• →Track competitive properties and market trends to help shape leasing strategy
• →Help prepare newsletters, event materials, and promotional flyers
• →Conduct credit and reference checks on prospective residents

Resident Experience

• →Serve as a point of contact for resident inquiries, requests, and concerns
• →Support renewal notices and retention follow-ups
• →Plan and help execute community events that build connection
• →Maintain proactive, friendly communication that keeps residents satisfied
• →Oversee move-in and move-out processes, ensuring lease terms are followed

Financial Administration

• →Process, record, and deposit rental payments, application fees, and security deposits
• →Assist in reviewing delinquent accounts and initiating collection or legal action as needed
• →Process invoices through PayScan and verify vendor credentialing before scheduling services
• →Support preparation of the annual property budget
• →Maintain accurate financial records in Yardi and assist with financial reporting
• →Assist with deposit accounting and security deposit reconciliations

Operations & Compliance

• →Keep resident files and lease agreements accurate and compliant with Fair Housing, DRE, and all applicable laws
• →Ensure timely renewals and ongoing lease compliance
• →Conduct regular property walks to maintain cleanliness and curb appeal
• →Enforce community policies and lease terms, addressing concerns professionally
• →Follow safety protocols and emergency procedures
• →Coordinate with the maintenance team to ensure service requests are handled promptly
• →Maintain proficiency in Yardi and CRM IQ, using system tools to support leasing, accounting accuracy, and data integrity

• High school diploma or GED
• 2+ years of experience in multifamily or property management
• A clean DMV record and ability to pass a background check
• Working knowledge of Fair Housing laws and other applicable regulations
• Strong communication skills — verbal, written, and comfort with Microsoft Office
• Ability to walk the property regularly, including stairs, for inspections and resident communication
• Comfort using approved AI tools to draft communications and streamline workflows, with a sharp eye for reviewing that content for accuracy and compliance
• Strong problem-solving skills and the ability to work independently under pressure
• A high level of integrity and a genuine, people-first approach to the job
• Flexibility to work evenings and weekends as the community needs

This role is a launching point. With strong performance, Assistant Community Managers can grow into Community Manager, Community Manager II, and Senior Community Manager roles as opportunities arise.

Why You'll Love Working Here

• Competitive pay, full-time, non-exempt: $24.76–$35.82/hour
• Full health coverage – medical, dental, vision, life, and long-term disability
• Set schedule: Tuesday–Saturday, 9:00 AM–5:00 PM (includes a 30-minute meal period)
• Strong retirement support: 401(k) with a liberal company match
• Time to recharge: paid vacation and sick time programs
• Local perks: access to the Local Coastal Housing Partnership benefits
• A team that has your back: join a company with six decades of stability and a genuine investment in its people

Ready to Join Us?

You'll be joining a company with deep roots and a culture built on real values — Community, Integrity, Quality, ROI, Sustainability, Team, and Customer Service. It's a role where your work shapes people's everyday lives, backed by six decades of doing this well.