Director, Solutions

About this role

The Director, Solutions will be responsible for planning and executing Transcarent solution initiatives. This role requires a highly resourceful, proactive individual, with excellent communication, project management, and healthcare solutions experience. This leader will recognize market needs and work to identify how solutions can be adapted or expanded to further Transcarent’s mission. This role is critical in bridging strategic and operational expertise to improve Transcarent solutions and experiences. 

• Partner with Product and Engineering teams to execute and improve solution initiatives 

• Program and project manage teams to effectively initiate, plan, execute, and monitor various initiatives impacting the Transcarent experience 

• Troubleshoot operational issues and problem solve independently and efficiently 

• Actively communicate with solution sponsors, vendors and stakeholders 

• Develop presentation materials on solution specific concepts 

• Partner with other sales leaders to create and implement strategic marketing 

• Collaborate with external and cross-functional partners to improve the efficiency and effectiveness of the solution initiatives 

• Identify new viable solution strategies in response to client and marketplace needs 

• Master’s degree or higher in a health care or business-related field is preferred 

• Minimum 10 years of healthcare experience 

• Strong business acumen 

• Excellent communication, leadership, interpersonal and customer service skills 

• Able to motivate and empower teams 

• Comfortable in fast-paced and evolving organizations with a willingness to be flexible and pivot when needed. 

• Excellent at prioritization, scoping, and documentation 

• People First: We prioritize our Members, clients, and each other in every decision
• Care: Every decision starts with improving health and care for our Members
• Resilience: We push boundaries and take the uncharted path to change an industry
• Results: We take ownership, solve with speed, and deliver for our people and each other
• Humble and Human: We lead with humility, bring fun to tough moments, and go further together

Total Rewards 

Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity.  

Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options.  

Our benefits and perks programs include, but are not limited to:  

• Competitive medical, dental, and vision coverage  
• Competitive 401(k) Plan with a generous company match  
• Flexible Time Off/Paid Time Off, 13 paid holidays  
• Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance 
• Mental Health and Wellness benefits  

Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out!  

Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences.