Project Coordinator, Accessibility

Do you want to work for the global leader in the language services and technology industry? Are you interested in helping international brands/organizations find and implement solutions that allow them to communicate, operate and sell their products and services efficiently and effectively? And are you the type of person who enjoys working in an innovative and vibrant workplace? Then TransPerfect is for you!

So you like what you hear but haven’t worked in ‘language’ or ‘accessibility’ before? That is not a problem, TransPerfect is far from “just a translation agency”. Our services portfolio covers everything from business support services such as interpretation, multicultural and digital marketing, SEO and website globalization to multimedia work, video, e-learning and training, and legal support services. All services and client partnerships are aided by best-in-breed software platforms, specialized in optimizing business processes.

The Accessibility team at TransPerfect works alongside language/translation production teams ensuring that our client’s documents, websites, and apps are accessible for people with disabilities. Some examples include Braille conversion, large print conversion, PDF remediation for assistive technology, website accessibility audits, and more!

That’s enough about us – what about you?

We look for and appreciate anyone who is willing to roll up their sleeves and get stuck in! We offer a fast growth path and provide full training around our services, technology solutions and workflows. Therefore the key skills we are looking for are solid communication and relationship building abilities, keeping a cool head if situations get a bit stressful and really owning your role, taking responsibility for your clients and their business success.

If this sounds like you, we would love to hear from you! We have 90 offices worldwide but this particular opportunity is based in our Atlanta, GA or Boulder, CO/Barcelona office. We offer career development and an attractive bonus plan and social events are organized frequently.

Full details on the role are below:

• Be responsible for the entire life-cycle of all accessibility services projects assigned to the individual

• Juggle multiple projects and priorities simultaneously in a fast-paced environment

• Understand and abide by individual project instructions

• Liaise with sales staff to clarify project parameters

• Maintains a mindset of “make it better” at all times. Proactively identify areas for improvement and suggest alternatives to enhance quality and efficiency.

• Establish and maintain excellent relationships with internal partners and external vendors globally

• Perform quality checks to ensure that all projects perfectly comply with instructions and are perfect

• Communicate any issues/problems/caveats or additional information to sales staff as soon as that information is available

• Research and understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data

• Investigate/resolve client complaints, problem solve, and work with QA/Management to ensure that appropriate systemic changes are implemented

• Perform other special projects or duties when required