Director, Finance Operations

• Lead, mentor, coach, and develop team members to ensure alignment with company policies and objectives.
• Foster a collaborative, high-performance culture that thrives in a fast-paced environment.
• Demonstrate a low-ego leadership style that promotes teamwork and clear communication.
• Maintain a “Best in Class” finance team capable of adapting quickly to change.
• Collaborate effectively across the organization with stakeholders to execute key deliverables.

• Owning full-cycle accounting, including AP, AR, GL maintenance, and month-end close.
• Prepare and review balance sheet reconciliations and financial reports.
• Ensure timely payments and collections, liaising with vendors and clients as needed.
• Oversee client account reconciliations and collections in TRAMS.
• Accrue invoices received but not processed by period-end deadlines.

• Provide insights and trend analysis to inform financial strategy.
• Prepare monthly presentations, KPIs, and reports for leadership.
• Assist with regulatory reporting and audit requirements.

• Lead projects related to process improvements and system upgrades.
• Implement internal controls to enhance efficiency and accuracy.
• Monitor financial risks and ensure compliance with policies and regulations.
• Support back-office system maintenance and future implementations.
• Apply strong project management, prioritization, and time management skills to meet deadlines.

• Ensure service excellence through leadership on finance-related queries from agents and internal partners via email and ServiceNow/Helpspot within SLA.

• Bachelor’s degree in Accounting or Finance; CPA designation required.
• 5+ years in general accounting with 2+ years in people management.
• Experience leading teams of 6+ (including outsourced providers).
• Advanced Excel skills; proficiency in MS Office.
• Experience with large multi-module cloud accounting systems (Dynamics NAV/MS D365 preferred).
• Knowledge of TRAMS back-office system is an asset.
• Strong communication, attention to detail, and problem-solving skills.
• Ability to thrive in a fast-paced environment and manage multiple priorities.
• Travel industry experience strongly preferred.

We provide a competitive compensation package with a strong pay for performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected base compensation range for this position is: $140,000 to $160,000.

The actual compensation may vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Hybrid

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.